these store owners were very nice and took great pride in helping me in any way possible with my macaw we had a injury loading him into his cage to take him there to get his wings and everything else done to him thinking it was a blood feather they helped us any way possible told us we needed to get him to the vet he proceeded while I applied pressure and his wife to stop the bleeding and with blood stop . it worked for a few seconds but then blood would come out again they finished doing his nails beak and wings while we held pressure to his scrape hence scrape to under his wing they tried to help my family in anyway possible with our new addition and that showed us we will continue to use them for everything. we rushed him to an emergency vet they cauterized his little paper cut and realized we didn't pay them for the everything the nail trimming and ect. NOT to mention the work trying to stop his bleeding these owners of the store went out of there duties to help us I called them the next afternoon to tell them we rushed out so fast to the vet we DIDN'T PAY them .I was told by the owner NOT to worry it was on them didn't care about the money she was up all nite worried about our bird and if he was ok ?not the money I will use and recommend them for all your bird needs and to purchase one they have very healthy birds and tame too they have experience with macaws and gave us great pointers. our family will never forget what they did for us.
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We went to this store to learn more about owning a bird. Of course we left with a Severe Macaw. Kiwi has been a great addition to our family, we love him so much. Joe and Roseanne are so helpful to new bird owners and we can call them anytime with questions. Very possible we end getting another bird from them. I don't think I would go anywhere else to find a bird companion.
I've been dealing with Joe and Roseann for 2+ yrs. We've bought a bird from them, and a ton of supplies in that time. They do our nail/wing trims on all our birds. I feel they are the most knowledgeable shop in the area. I look forward to continued business with them.