I just wanted to take a moment and say what a great experience I have had dealing with Northtown Auto Liquidators. They truly do pride themselves in their customer experience. They have went above and beyond my expectations for a used car lot. I recently bought an Acura MDX from them in what we thought was great condition for a 2002. A few months after being bought however, the transmission started slipping. Although it was not their responsibility, I contacted them to let them know. They immediately took told me to come in and talk to them and have their mechanic take a look at my vehicle. They didnt need to do this as there was not warranty on my MDX. They found that the transmission needed to be replaced and found a great priced rebuilt transmission for me. Then, going yet again beyond their call of duty, had their mechanic install it for me. This saved me hundreds of dollars and they did this all out of the goodness of their hearts and their desire to ensure a satisfied customer. Owner, Randy, was more than a pleasure to work with and very sincere in dealing with the situation I was in. I am grateful for their help and support they provided. No other dealership in Spokane would have cared so much or went out of their way to make sure I was taken care of. I would recommend Northtown Auto Liquidators to anyone searching for a car dealership established on honesty and integrity. Thank you for everything!
The customer service at universal is unsurpassed!! My mother has bought almost every mini-van she has owned there over the last 14 or so years. The one time she didn't she got taken to the cleaners! Their customer service is amazing and their prices are phenominal as well. Plus they are honest, and that never happens in the used car world:) I have known several other people who have purchased their cars there and always happy results! They help work with your budget and circumstance and get you the most reliable and clean car possible. Can't say enough about them, A+++! Thank you for the great experiences!
i am Reggie i live in Seattle i have bought several car from bill and never had problem he would not take care of bought lincoln twelve years ago great car gotten my money out of and much more still looks sharp now going to buy another one that review is very rare does not sound like the bill i know