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Ramada Worldwide. You do Your Thing, and Leave the Rest to Us.

Business Description

Property Location With a stay at Ramada at Spokane Airport in Spokane, you'll be connected to the airport and close to Northern Quest Casino. This family-friendly hotel is within the vicinity of Indian Canyon Golf Course and John A. Finch Arboretum.

Rooms Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities Dip into one of the 4 indoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in Spokane? This hotel has 3000 square feet (279 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Hours

Regular Hours

Extra Phones

Phone: (509) 838-1074

Fax: (509) 838-1074

Fax Number: (509) 838-1074

Fax: (509) 563-5020

TollFree: (800) 922-5548

TollFree: (866) 215-6641

Brands
Ramada, Ramada Hotels
Payment method
all major credit cards, amex, discover, master card, visa, carte blanche, diners club
Location
With a stay at Ramada at Spokane Airport in Spokane, you'll be connected to the airport and close to Northern Quest Casino. This family-friendly hotel is within the vicinity of Indian Canyon Golf Course and John A. Finch Arboretum.
AKA

Ramada Spokane Airport And Indoor Water Park

Ramada-Spokane Arprt & Wtr Prk

Categories
Hotels, Convention Services & Facilities, Banquet Halls & Reception Facilities

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Reviews (1736)

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10/26/2010

Provided by Citysearch - 
Overall
Never Again

We were awoken at 1:30 am by the guest in the next room attempting to get through the adjoining door into our room. We have no idea if this other guest was drunk, disoriented in the dark, or dangerous. He was loud and definitely trying to open the door. I yelled at him to quit and he did, so I am guessing intoxicated, but who knows.

I alerted the front desk who promised to send a bellman down. We heard the phone ring next door, but that is all. No one ever came down to that room or ours.

While I realize that the hotel can't control the other guests behavior, the hotel should control it's response to our complaint. Minimally I would have expected someone to visit that room to see what is going on. Then there should have been feedback to us and probably an offer of a move to a new room.

But that's not all. At 3:45 am the power went out. Again, I understand that this is beyond the control of the hotel. Again the hotel failed in it's responsibilities. We awoke to no power, no telephone and no information. Upon finally arriving at the front desk (in the dark) we were informed by the night manager that ""we only have six light sticks in the hotel"". Unbelievable. I don't pretend to know what industry standard is for response to something like this, but I would guess this is outside of it.

It seems to me that guests should have been alerted. Should have been offered flashlights, light sticks or something. Perhaps available staff in the halls? Regardless this response was inadequate and poorly planned.

The hotel either had no plan for such an event, or didn't execute the plan.

Either way, we woke up in the dark, cold with no phone and even less information.

We realize that these events were beyond the hotel's control, but the response on the part of staff was woefully inadequate and the hotel is responsible for that.

We will always remember this as ""fright night"".

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