I recently went to this location for a vacuum. They are now Spokane Vacuum Center. What an awesome experience. First of all...the store is clean, clean, clean. Just like a store that sells products that clean should be. The owner and technician worked for Hoover when it was a Hoover owned store. So, they know the business. They also sell a variety of brands now...not just Hoover. I have carpet and hard floors in my house. The owner helped me pick out a machine that will meet my needs. The vacuum I ended up buying is a Miele. I'll be going back for a steam vac soon. They are an eco-friendly business too, carrying biodegradable products and have super clean renewed parts they can use on your machine when you have it serviced. The owner also told me they have enrolled as the factory sales and service several brands. There are so many, I can't remember all of them right now. I've found my home for vacuums and such.