I am totally amazed how the manager Sam on duty Thursday 8.12, handled my issue. My family and I celebrated my mother birthday yesterday at T/S. The waitress was very good and the food great. I accidently gave $17 extra cash to our waitress, but I didn't realize it till today. I decided to call them and explain what happen in hopes the waitress would be available and do the right thing ( return my $17.) , well waitress wasn't on duty , but Sam was and after a brief moment on hold , she didn't hesitate to say, yes Ill return you $17. Well Sam, you don't have to, it was my mistake. Tried to c/b and tell you that, but you were busy helping others. Anyway, just wanted others to know, that was going above and beyond. Tomatoe Street is lucky to have you and I will tell every one this story.
Exceptional seems a little high honestly to rate any place but I think this is better than what I would give 4 stars. The service was very friendly and knew the menu and the garlic bread was some of the best I've had along with the pastas. I got the baked spaghetti that was extremely cheesy and soo good. The dressings are homemade and the atmostphere is casual and comfortable for lunch. The dinners are a bit pricey for Italian but they are different than just traditional spaghetti that you could make at your house. They use traditionally good Italian ingredients like Prosciutto and Asiago cheese in unique and fun ways.
After reading a few of these reviews I wonder where they were dinning at? At least one I would say was just a matter of unpleaseable and rude customers. (As one in the hospitality trade I have seen this ,though most can be won over with politeness and good customer service. I have been to the Italian kitchen 3 times and the service and food has always been great. The lasagna in fact is the best I have ever had and I recommend them constantly to friends.