I originally went there to buy a 2004 volvo, I got there and test drove it. It had major computer problems! It scared me because the whole car was run by computer so I told Richard I wasn't interested in it. I asked him if he had anything on the lot that was good in the snow with heated seats because where I live has lots of snow and I need a reliable vehicle. He suggested I buy the 2004 Nissan Murano. I took it for a test drive and after some thought went back to buy it. Richard assured me that even though it had 205000 miles it still had a lot of life in it. So I bought it. I drove it home which was about 180 miles from Spokane and to work than to Wenatchee to go Christmas shopping. Luckily I had my nephew with me because we were on our way back home the car started to over heat .I pulled over immediately and turned off the car it started steaming a lot! After that it was a huge headache! We had to sleep in my car full of Christmas presents knowing now I'm broke and can't afford a hotel. Plus I was afraid to leave my car because of what was in it. So we spent the long night in the cold car! We got towed ( thank god for good insurance!) To a reputable auto shop where my car sits to this day. At first they thought it was the radiator than it continued to over heat so they replaced the thermostat, than it continued to over heat still. So they called me to tell me the head gaskets need to be replaced and that will cost about $3000!!! Are you kidding me I have only had the car 3 days! I have called and spoken with Richard and hand only gotten a hold of him once he basically told me I'm outta luck. I have tried many times to reach him since and he is never available. Seriously people please take my story to heart these men at car center are only out to make a buck off people expecting a reputable company.THEY ARE NOT! PLEASE BE WARE! Now I have to replace the entire engine which will be $1500 for the engine and another $1500 for the labor plus the $600 for the radiator they ago ready installed. They sell broken pretty vehicles!
1128 W 3rd AveSpokane, WA 99201
From Business: Downtown Toyota is an exclusive automobile dealership located in Spokane, Wash. It offers a wide range of new and pre-owned Toyota cars, trucks, minivans and spor…
I just wanted to take a moment and say what a great experience I have had dealing with Northtown Auto Liquidators. They truly do pride themselves in their customer experience. They have went above and beyond my expectations for a used car lot. I recently bought an Acura MDX from them in what we thought was great condition for a 2002. A few months after being bought however, the transmission started slipping. Although it was not their responsibility, I contacted them to let them know. They immediately took told me to come in and talk to them and have their mechanic take a look at my vehicle. They didnt need to do this as there was not warranty on my MDX. They found that the transmission needed to be replaced and found a great priced rebuilt transmission for me. Then, going yet again beyond their call of duty, had their mechanic install it for me. This saved me hundreds of dollars and they did this all out of the goodness of their hearts and their desire to ensure a satisfied customer. Owner, Randy, was more than a pleasure to work with and very sincere in dealing with the situation I was in. I am grateful for their help and support they provided. No other dealership in Spokane would have cared so much or went out of their way to make sure I was taken care of. I would recommend Northtown Auto Liquidators to anyone searching for a car dealership established on honesty and integrity. Thank you for everything!
Put my Subaru on Craig's list to get it sold (simply needed to get a bigger rig for my growing family) Mike (he was a new guy, and didn't try to lie or make it look like he knew what he was doing if he didn't. We appreciated his honesty professionalism.) called us up and he presented a pretty great deal for us. We were overall happy. Really great company and they treated us well. The only down side, we were forced into getting the lifetime oil package for $400 even though we told them several times no. They office lady said "it's to late, we have to do it... But just call and cancel it later.." Like it was no big deal... It was to us. We said NO! Mike made it up with free stuff, including his personal Subaru window scraper. I would recommend them!
The customer service at universal is unsurpassed!! My mother has bought almost every mini-van she has owned there over the last 14 or so years. The one time she didn't she got taken to the cleaners! Their customer service is amazing and their prices are phenominal as well. Plus they are honest, and that never happens in the used car world:) I have known several other people who have purchased their cars there and always happy results! They help work with your budget and circumstance and get you the most reliable and clean car possible. Can't say enough about them, A+++! Thank you for the great experiences!
River City Auto is the place to go if you are looking for a vehicle in the Spokane area. I have been provided excellent customer service and the owners gave me a great price on a fantastic car. They always ask if there is anything I'd like help with in up keeping my car and they really helped me out on setting up car payments. Unlike many of the sketchy car sale businesses in the Spokane area, the guys at River City auto are genuinely good people, and I really appreciate everything they help me out with.
Thank you Jennifer's Auto Sales (the Jennifer's located in Spokane Valley) for makeing my recent purchase experience the best I have ever had! I can not believe how easy and hassel free my purchase was! From sales to finance to service everyone was fantastic! Jennifer's is definitely a "Five Star' operation and I will never go anywhere else! I highly receommend to anyone shopping for a vehicle! Thanks again! Angie Kraft
I have bought 3 cars from this dealership and have always had a positive experience. Every time I have bought a car from them they have never tried to pressure me into buying something out of my price range.I would let them know my price range and they would let me know what they had on their lot that would fit my needs.
i am Reggie i live in Seattle i have bought several car from bill and never had problem he would not take care of bought lincoln twelve years ago great car gotten my money out of and much more still looks sharp now going to buy another one that review is very rare does not sound like the bill i know
Just discussed buying a car from Henry's, a month later when I got back to it and discussed the price, he was honest enough to remind me that we agreed on a price 500$ less then I was saying!! These guys aren't your everyday salesman, they take pride in their work. Appreciate the business.
I've bought three cars from Northtown Auto! Every time I go there they are friendly and do whatever they can to find what I am looking for. All three cars have ran great! I wouldn't even consider going anywhere else! Great deals, great cars, great people, what more could you want