The Gaffney location takes hours on lunch break, so you can never reach them on the phone. They just billed me for four dollars a year after services rendered. They are always rude and I have insurance and always pay my copay up front, but they still make me wait four hours to see the doctor after I have to make an apt at least a month in advance. She took me off all of my regular medications that my long standing dr who retired had had be on since middle school. They have forgotten to send my prescription into my pharmacy several times. They are just complete idiots. The while practice should be shut down. I now know where they send med school drop outs.