I have been a client of Ty's for over 2 years now. He is the only person I will let touch my nails. I tried other places in Reno and every one of the did not pay attention to my nails and damaged my nail bed and/or skin around my nails. The other experiences I had- another client's hair in my nails, gel nails not being filed off and being ripped off my nail bed ( that is extremely painful and ruins your nails instantly, not filing ), the skin around my nails filed off, and had several break off. Ty pays attention to detail and blends the nail to look natural with your skin instead of leaving the acrylic where it sets, creating a sort of gap once the nail grows out a bit. He also uses different tools for my sensitive skin instead of the typical kind he can use on everyone else so I won't leave with the skin on both sides of my nails filed off. I also have paper-thin nails, so he's careful when clipping and filing. I have never had any of his nails break on me, they last through gymnastics, shooting, and atv riding. When he first started working on my nails, he told me the characteristics of my nails. I thought it was routine for your skin to be filed off and to be in pain when filing your nails, but little did I know that everyone else that I had tried before just wasn't paying attention. He has the most return-client basis that I have ever seen, and he knows everyone by name. He works 7 days a week, and expects perfection out of his work. He uses only the premium products, what shows to last the best for his clients. If you are happy with his work, then he is happy. If you have a problem, he simply wants the opportunity to fix it. He cares very much for his clients, and realizes that they are the reason for his business. There is not one complaint I have against him, and I genuinely think he is the best in Reno.
On the spur of the moment, I got a full gel set at the salon in Wal-Mart today. I'm pleased with the end result, and their prices seem standard for the average nail salon. The atmosphere was on the impersonal side, though. I never saw a smile from any of the manicurists, and instead of being friendly with their clients, they spoke to each other in their native tongue. I felt like I was being rushed through an assembly line, which was a little difficult for me since this was my first manicure ever. However, they were very busy and some of the customers appeared to be repeat clients, so I assume the manicurists know how to do the job. Bottom line: it's what you'd expect from a salon stuck in the middle of a busy Wal-Mart Supercenter. My nails look beautiful, and if you're in a hurry and want to get in and out (even without an appointment), this is a good place to go. But if you like to take your time and be pampered, and chat with your manicurist and get to know him or her, then you'd probably want to go to a regular salon.
I have to admit I was really scared to go here after reading some of the reviews. Actually, I was scared anyway because I don't have any tattoos and all the stuff that could go wrong was in my mind, from poor work, to pain,to inexperience, and the list goes on. When I arrived I was completely honest about my concerns and asked for her honest advice on what would be best for my looks and situation. I found Lisa to be quite blatantly honest (which she admitted), and a little on the blunt side, but I did not have a problem with that, because she had MY best interest in mind. People may say that seems unprofessional which I can understand if you feel like picking her apart, but I actually appreciated it. She is very competant , gentle, and meticulous with her work. If you are looking for fluff and fairness, go somewhere else, but if you want someone who knows what they are doing but just has a strong personality, come here.