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BEST PRICES - BEST SELECTION - FAST SHIPPING

BEST PRICES - BEST SELECTION - FAST SHIPPING

Business Description

Contact Chuck and Eddie's:

At Chuck and Eddie's, we pride ourselves on fast, friendly, personalized service. Here's how to reach us: E-MAIL: We have one convenient e-mail address that fits all your needs. FOR FASTEST SERVICE, PLEASE EMAIL YOUR QUESTIONS TO US!

PHONE & FAX:

  • For Issues Relating to Internet Orders Only: 877-330-2332
  • To Contact our Southington, CT Parts Sales Dept: 860-426-8912
  • To Contact our New Haven, CT Parts Sales Dept: 203-777-8868
  • To Contact our Hartford, CT Parts Sales Dept: 860-522-1104
  • To Inquire About Selling a Vehicle: 860-426-8941
  • Fax for orders: 860-628-7013

MAIL:

  • Orders: Chuck and Eddie's, 384 Old Turnpike Road, Plantsville, CT 06479
  • Returns: Chuck and Eddie's, Returns, 384 Old Turnpike Road, Plantsville, CT 06479 (Please fill out the Return Authorization form located here) to ensure proper handling of your return.)

Our Locations:

  • Chuck and Eddie's Used Auto Parts 384 Old Turnpike Rd Plantsville, 06479 - HOURS: 8am - 5pm Monday-Friday 8am - 2pm Saturday - Closed Sunday 860-628-9684
  • Chuck and Eddie's Used Auto Parts 190 Middletown Ave New Haven, CT 06510  - HOURS: 8am - 5pm Monday-Friday 8am - 2pm Saturday - Closed Sunday 203-777-8868
  • Chuck and Eddie's Used Auto Parts 741 Windsor St. Hartford, CT 06120  - HOURS: 8am - 5pm Monday-Friday 8am - 2pm Saturday - Closed Sunday 860-522-1104
Extra Phones

Phone: (860) 620-1578

Fax: (860) 628-7013

TollFree: (800) 423-8352

Services/Products
Chuck and Eddie's Auto Parts has been serving the automotive community since the 1940's. We've evolved from a community-based business to selling world-wide through our ChuckandEddies.com website and Mobile iPhone and Android Apps. Our customers enjoy our massive parts inventory and unmatched customer service. We provide a free parts locating service, in the event we do not have your needed part in our inventory. Scrap Operations Chuck and Eddie's sister company, Chase Waste Management employes the latest technologies in scrap metal recycling. From preparation of junk cars, draining and reclaiming of fluids and gases. We provide an essential service in recycling. We are ever conscious of environmental issues, laws and regulations. Junk Car Removal We pay top dollar for your unwanted vehicles and provide free removal by licensed carriers throughout the state of Connecticut. If you're within our service area and have a car that needs to be removed, contact us at: 860-426-8941.
Brands
Audi, Buick, Chrysler, Daewoo, Dodge, Ford, Honda, Hyundai, Isuzu, Jaguar, Jeep, Lexus, Lincoln, Mazda, Mitsubishi, Nissan, Pontiac, Porsche, Saab, Saturn, Subaru, Suzuki, Volkswagen, Volvo
Payment method
amex, discover, visa, mastercard
Location
Our Locations: •Chuck and Eddie's Used Auto Parts 384 Old Turnpike Rd Plantsville, 06479 - HOURS: 8am - 5pm Monday-Friday 8am - 2pm Saturday - Closed Sunday 860-628-9684 •Chuck and Eddie's Used Auto Parts 190 Middletown Ave New Haven, CT 06510 - HOURS: 8am - 5pm Monday-Friday 8am - 2pm Saturday - Closed Sunday 203-777-8868 •Chuck and Eddie's Used Auto Parts 741 Windsor St. Hartford, CT 06120 - HOURS: 8am - 5pm Monday-Friday 8am - 2pm Saturday - Clo
Social Links
Categories
Truck Equipment, Parts & Accessories-Used, Used & Rebuilt Auto Parts, Junk Dealers, Auto Body Parts, Automobile Salvage, Truck Equipment & Parts, Automobile Parts & Supplies
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Reviews (12)

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07/07/2016

Overall
Expertise
Selection
Service

They were quite good on the telephone for customer service... They did not have my part but the associate offer to order it for me.

01/29/2016

Overall

Justin& his Crew is Awesome sold a decent transmission and continues to do Outstanding work for Our community& Cars!! Chuck& eddies the Best!!!!

01/17/2016

Overall

Mr. Nick Green, and his crew did a outstanding job finding, referring, and installing an engine and turbo in my car. Prior to waiting for another mechanic to do the same thing Mr. Green team found the engine and had it installed in a few weeks. he very was very helpful and efficient . This is the place to take your vehicle to get EXCELLANT service. I give Chuck @ Eddies 5 Stars. Thank-you very much Tracy @ David.

05/21/2015

Overall

VERY BAD CUSTOMER. Sent me the wrong part. Had gone over the purchase several times to make sure I was getting the correct part from the correct vehicle. Invoice had WRONG year and model vehicle. Call and given # for returns. Called and left at least 7 messages-1 month no return call. If I could give them a zero rating I would.

10/24/2013

Overall
Chuck and eddies

I always seem to find what I want thier "they got it"and if not; they will get it for you. I never had a problem over there and I've been going there for more than 6 years.

06/11/2013

Overall
outright terrible customer service

I go there often to get parts for other cars and I always see the rudeness but its even worse when on the phone. Don't bother with these guys. The majority of them are scum.

02/18/2013

Overall

Stay away! Horrible customer service. They will outright lie to your face. If one of their parts does not work or fit your car, they will not even accept a return on a NEW part, on which they made an error. They said to us "Not our problem". And they even said they didn't believe us that it did not fit. On the phone, the salesmen told us they GUARANTEE all parts. What a joke. Take your business elsewhere.



We had one bad experience and let it go, but after our latest extremely expensive experience, we will never go back and make sure none of our family or friends shop there. Also, don't bother selling them your old cars. They require you to be there when they pick it up, making you take time off of work, and they just don't show up. Depending on your job, the time lost isn't even made up by the time you wasted waiting for them over multiple days! Not reliable in any way.

08/22/2012

Overall
TERRIBLE CUSTOMER SERVICE!!! ...

TERRIBLE CUSTOMER SERVICE!!!



They actually told me off because i was looking for the trim around the fog light of my Mazda 3, they told me they do not sell trim/molding, I told them come on it s on the picture you have online of your Mazda 3 it s right there it takes around 2 minutes to remove i was even offering 75$ for it, they told me "Go look to you mom and pop operations, large auto recyclers like us don t want to sell you these kind of parts ..."



Right after i received that message I decided to go look around what else they sell... And hey what do you know, they sell fuel caps @ 5$ windshield wipers @ 5$, sun visors @ 1$...



I thought LARGE RECYCLERS don t sell small parts and trims...? I offered 75$ for the fog light trim... But i guess they rather make their money off 5$ fuel caps and 1$ sun visors...



In conclusion NOT A RECOMMENDED STORE!!! You will get better service and better parts else-where, trust me and trust the other reviews...





BTW This is not family owned because like the guy told me: "Go to your mom and pop operated busyness's..."

05/13/2012

Overall
RUDE! And if they tell you....(read on)

If they tell you your part is there to come pick it up it will be ready.. Hm DON'T COUNT ON IT! On top of the rude Un professional service they are not accurate at all with time and price. They don't care about your time. It's all about what easiest for them.

11/22/2011

Overall
I called them and asked if I c...

I called them and asked if I could pick my part up the next day and was told it would not be a problem. I was quoted a price. The following day when I went to pick up my part the price had gone up and they didn't have my part ready and was told I would have to come back the next day because they didn't have the manpower to pull it. I explained that I had driven over an hour to get there and really needed my vehicle. I asked if we could pull it ourselves and was told if I wanted to go see if I could find one I could look in the self serve yard but I couldn't go pull the one that they knew they had in the other yard. They were rude, disrespectful and couldn't care any less that I was quoted a lower price and was told my part would be ready when it wasn't. They definitely had no compassion for the amount of distance I had traveled to get there. The only thing they cared about was what was convenient for them. I will never deal with this company again and highly recommend that you don't either as you will be very disappointed in the service they give you. That is if it is convenient for them to provide you with a service. There are many more salvage yards in CT that are reliable. Unfortunately, they did not have the part I needed at the time. This is not my first bad experience with Chuck and Eddies but will be the last.

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