Drake's Collision and Detailing

I recently had substantial accident damage to my new Lincoln Aviator repaired at Drake's Collision and Detailing. I can sum up the entire experience in one word: FANTASTIC. The vehicle was picked up the day after my initial contact. Paperwork was immediately processed and the hunt for all the needed parts was started. I would like to contrast this with the estimate I received from a local Lincoln dealer that "We'll pick up your car in 2 weeks and start the repairs in about 1 1/2 months.". Throughout my entire experience with Drake's, I was extremely impressed and very pleased. The loaner vehicle was a newer Edge that I felt very comfortable driving. I received frequent communications regarding the status of my Aviator from Jackie, who truly did a fantastic job on all the actions and paperwork required for the insurance claim to fix my vehicle. The "moment of truth" came a few days ago when I was notified I could pick up my vehicle. I am very pleased to say that the repaired vehicle was, as mentioned above, FANTASTIC. Both driver side doors were heavily dented and the driver rear quarter panel was completely destroyed, exposing the many electronic components (including some damaged) that the vehicle contained. Looking at the repaired vehicle brought a giant smile to my face and my wife's. You would never believe it had been so damaged. Everything was repaired perfectly and, best of all, the "Ceramic Pearl Metallic" paint repair was a perfect match. In summary, I would highly recommend Drake's Collision, and if you are lucky you might also get Jackie to be your liaison. I am one extremely happy customer.

I would like to thank Drakes Collision staff for helping me in my time of need. I discovered that a car accident is a traumatic experience but with loyal customer service and compassion it gave me confidence that my car was in good hands. I live an hour away from Southfield and wasn't knowledgeable about where to take my car for repairs but the emergency responders suggested Drakes Collision. I am so grateful for the service I received and I still enjoy riding in my reconstructed vehicle. To all the staff at Drakes Collision keep up the good work and be encouraged. Lindall

Drake's Collision & Detailing is the best repair shop I have been to. There attention to details are exceptional. They ensure the customer is completely satisfied. I had the pleasure of working with Andre. He is a very outgoing and professional representative that guarantee your experience with Drake's will be memorable. I HIGHLY RECOMMEND their services to anyone. With every repair they detail your vehicle whereby it looks brand new. Thanks Drake's for performing outstandingly with the repair of my vehicle. I will most definitely be returning if I ever require additional repairs.