I used chase moving company Monday sept 8, 2014 and I admit I was concerned after seeing a lot of these reviews but I needed an affordable company so I decided to take the risk. I am very happy that I did!! This company was amazing to me right from the start of scheduling. Of course I asked about the reviews and they nicely explained that it'[s a competetive business so sometimes other companies place the reviews which makes sense if you consider it. They also explained that they have done thousands of moves and everyone gets offered the no standing around gaurantee which means if you have complaints about the movers they send you can call and they will discount your bill which led me to question the reviews even more. Either way my movers arrived on time, they were very friendly and they started working immediately after introducing themselves. When I was given an estimate they explained the possiblity of it being higher or lower. My estimate was $350 - $435 my total cost was $427 and I tipped the movers $20 each. Everything was stated on my contract including my movers names, the time I used and my extra fees. My contract was the bill and proof of everything I paid for. The manager had no problems answering questions I had the day of the move. Very nice and professional company. I would recommend them to anyone in need of moving services.