My last visit to the store was great to begin with, but I was severely disappointed with members of the staff who seemed openly hostile to our family. After only a few minutes browsing the racks (kids clothes), an employee stormed out of the closed door back room, informing me that she had been "Watching your kids on the security camera" and found it abhorant that they had been playing with each other under a rack of clothing. She made a big fuss about how clothes could be knocked off, disturbed, and made a mess, but not one thing had been disturbed in the moments we had been shopping. Nor was anything disturbed in the remaining hour in the store. If this store would like to sell children's things to families, you must actually tolerate the REALITY of children, as patrons within the store. Child-like behavior, is not inappropriate behavior. I don't expect grade A- staff at a thrift store, but this hag needs the boot.
I am impressed, not only with the reasons for this business, but when I first arrived at the shop I was greeted personally by a volunteer. I was told of the specials for the day and directed to my preferences in the shop. I felt comfortable in the clean and orderly (and may I say nice smelling) surroundings. If I had questions I was helped quickly. Upon checking out, I found my self smiling as I was invited back. I knew I would come because my experience was great. My second visit proved to be the best selling point. Not only did the volunteer remember my name but she remembered what I was looking for the first time and directed me to the rack with the sales I preferred! I left my donations with her and proceded to shop....again. I have been back to both shop and donate. I have found my only clothing store and I love it.
Have some amazing helpful workers like this one young lady I believe her name was Kayla was soooooo very helpful and went the extra mile...that's the kind of people I pray you keep working for your company it was the store off Reno avenue in midwesr city,ok. Anyway that young lady Kayla made my shopping experience very fun and so easy and kind and courteous and very professional one thing I remember is how she was a joy and always smiling and willing to help me in any way possible and me being elderly was very grateful. Once again thank you KAYLA FOR GOING THE EXTRA EFFORT!