Red Robin has the best burgers. I used to eat there quite often, and I've never had a bad meal. Their downfall is their to go service. Whenever you call, even after you pick the to go option, you still have to hold for yet another person after someone picks up the phone. The last few times I've called, they put me on hold for way too long and I ended up hanging up and going elsewhere. I even had one time where I filled out my receipt stating that I left no tip for my to go order, and when I checked my bank account, they took out $3 for a tip. They did take care of that quickly after I called though.
The food, service, and atmosphere was the best that I've received in a Soul Food Restaurant in a long time. The food was hot and cooked to order, no need to add any seasoning just hot sauce. Florence's provides a true down home family atmosphere with friendly staff (Kayla) and courtesy service attentive to the small things. The group that I was with had an opportunity to meet and take pictures with the founder/owner, who still manages the kitchen. Looking forward to my next visit to OKC!!!!
This is our favorite place to eat. The food is always good, the service is always quick and friendly. I am constantly recommending it to friends. Their homemade soups are delicious. The menu has enough variety that you can easily find something to suit your mood. The international students staying with our family love their chicken fried steak. My son always looks forward to their enchiladas and tacos. Very friendly folks.