I took my dog, Molly there. She is a rescue dog with special needs. She freaks out during vet visits. She shakes, she can't control her bowel movements. It is really hard to see her in this condition. She is a cocker spaniel that needs frequent grooming. I was trimming her myself, as she has extreme anxiety going to groomers. She has anti-anxiety medication, but I will not give it to her due to side effects. I saw this groomers (Wag-N-Tails) online. It had okay reviews so I decided to try. I needed her trimmed and her nails clipped. I called first. The lady that answered the phone was very nice and patient. She said they would take really good care of her and gave me an appointment. I showed up with Molly. Molly was a wreck! She was shaking horribly. It is so hard to see her like that, but I needed her nails trimmed and her hair cut. Molly was in my arms, shaking when I walked in. The lady at the counter greeted me and talked to Molly. She was so sweet. She called the groomer from the back (Sarah) and she came out. Sarah was so good with Molly. She petted her, she said what a beautiful dog she was, she reassured me everything would be fine, etc. I was very concerned that Molly would just be awful. Finally, after many reassurances from the lady at the front and Sarah, I let Molly go. Several hours later I got a call from the lady at the front counter. I immediately thought that Molly had been too hard to handle and they needed me to come her up. NO! The lady informed me that Molly had done GREAT and that she was ready to be picked up. Great?!?! I had NEVER heard those words about Molly from a groomer before. I went to pick her up. They brought her from the back and SHE LOOKED AWESOME!!! Her nails were trimmed, her hair cut was EXACTLY PERFECT!!! And the best part of all? Although that was a year ago, EVERY time I say to Molly, "Do you want to go see Sarah?" she wags her tail ready to go. She still HATES her vet, but I have found a groomer for LIFE!! Everyone there is so sweet. I was very nervous, and yet my experience was phenomenal!! And better then that, Molly had a great experience. In the end, if you are looking for a groomer who puts your dog's comfort above everything else, look no further! This place is exactly what you have been looking for!
It is sad for me to see all the poor reviews of ADL. Of course, people are much more likely to write a review when they are mad, and unfortunately the hundreds & hundreds of stories of great experiences at ADL go unheard. I have been a volunteer at ADL since earlier this year and I go for 2-3 hours a week. I have been involved with many different shelters & rescues throughout the years, and ADL is one of the best I've seen. The staff & volunteers there care so much about the animals...this is one of the reasons why they don't adopt their dogs & cats out to just anyone. Many people think it would be better to have a dog in ANY home, as opposed to a shelter, but this really isn't the best thing for the dog. If it means the dog has to stay in the shelter for a few more weeks to get them into the best situation FOR LIFE...that's the more responsible thing to do. I also do fostering through ACS & SAPA and I see so many "adopters" bringing their dogs back after just a few days for a variety of reasons. Being a little more stringent on who animals get adopted out to helps avoid this problem, and avoid confusion for the animal as well. ADL cares about dogs/cats going to the best possible home for them. Additionally, I have NEVER seen excessive feces, dirt, etc. in the kennels at ADL...in fact, it's rare to see any at all. From what I've witnessed on a weekly basis, everything is clean, organized & well-run. The dogs have indoor & outdoor areas in their kennels, they have a HUGE walking park where volunteers & staff take the dogs for walks, and many large outdoor areas/kennels where the dogs can get social time, take a dip in the pool, chase a ball or roll in the grass. Volunteer trainers come in to work with the dogs on commands, walking on a leash, etc. ADL puts a lot of time & care into the animals there. Regardless of the other reviews posted here, when you adopt a dog from ADL, you can be sure that you are getting a healthy, socialized, loved & well taken care of animal. I would (and HAVE) reccommend ADL to anyone looking for a new pet to bring into their family.
I have adopted both a dog and a cat from this shelter. I have also volunteered and donated food, money and supplies for the last two years. Cheryl is an angel to these animals. She works very hard to supply the very best for these animals which is extremely hard in these times when both donations and supplies are hard to come by. This shelter is also a sanctuary for some of the animals that will never find a forever home due to behavior, health or emotional problems. For them this shelter is their forever home. The employees, volunteers and supporters of this shelter know the truth about the care and love that these animals get. Cheryl knows each and every animal very well and is very careful about wanting to place them with the right family so that they will not be returned to the shelter and she has been critized alot about this. All responsible shelters should monitor who adopts their animals so that the best possible outcome is established. Not all are good fits, but there are many wonderful dogs and cats at this shelter that would make wonderful additions to someone's family. Please consider Animal Friends when looking for a new pet for your family.