i agree with big mistake to buy with this store. been waiting 4 months for my chair cushion to be fixed and were told 4 weeks max to get it done. i am extremely dissatisfied with the way they won't even return my calls. i've been patient but sitting on a broken cushion for this long is unacceptable, especially since it broke after only having the chair a month!Was this review helpful?Yes No|Flag Abuse
The Great American Home StoreAdd to mybook
- General Info:
- Great American Home Store, founded in 2003, is a locally owned and operated furniture store that features a collection of furniture items. It offers furniture for living and dining rooms, bedrooms, home d cor, entertainment centers and home offices. It offers products from various manufacturers, including American Dream Room, Art Furniture, Best Chairs, Broyhill Furniture, Chromcraft Corporation and Crown Mark. Great American Home Store also stocks furniture items from Legacy Classic, Rose Hill, Viewpoint, Franklin Corporation, Master Design and Liberty Furniture. The store additionally offers warranty and protection services to clients. Great American Home Store has a location in Southaven, Miss.
- Extra Phones:
Customer Service: (866) 284-4920
- Corinthian, La-z-boy, Sealy
- Payment method:
- financing available, master card, visa, amex, discover
- Bedding, Beds & Bedroom Sets, Furniture Stores, Mattresses, General Merchandise
Have done business with the store several times and everyone is always pleasant and helpful. Any problems have always been dealt with promptly and courteously. I've been given special deals, made returns, and even had a chair replaced after living with it for several months. Even the service men that came to the house were pleasant and helpful. Nothing but praise for this store!Was this review helpful?Yes No|Flag Abuse
Big mistake buying at Great American home store. They carry poor quality product from china. And once there is manufacture defect on your product, here come the poor, uncare and rude customer service. Once you paid and the product is out of their door, It is out of their business. That is how irresponsible they are. They make you pay extra for their mistake. They are liars about their products, about their miss... view moreWas this review helpful?Yes No|Flag Abuse
Does anyone else find it interesting that most of the positive comments on this page about the Great American Home Store were written in the span of a couple of days by reviewers whose member names end with "123"? It seems to me that some of their employees were logging in and generating fake reviews to boost their overall rating, which is sad. Over the years, I have purchased a few odds and ends from t... view moreWas this review helpful?Yes No|Flag Abuse
I will never go back to the Southaven store! The customer service is TERRIBLE!! Yes, I like the furniture, but due to the salesman, Phil, being rude and arrogant, we will not buy anything at this store! We were about to spend $3000 cash on a bedroom suite, but wanted to sleep on it and be for sure in the morning. Phil did not like this and got upset and became very rude with us. The sad thing for Phil and GAHS i... view moreWas this review helpful?Yes No|Flag Abuse
AFTER MANY YEARS OF SELLING FURNITURE THIS IS MY FIRST NEGATIVE REVIEW.I APOLOGIZE TO THIS CUSTOMER FOR ANY MISUNDERSTANDING RECEIVED BUT CALL ME AND I WILL MAKE IT UP THANKS FOR THE OPPORTUNITY WHEN YOU CAME BY.PLEASE ACCEPT THIS IN A POSITIVE MANNER .
Very nice people up until they get your money, good luck after that. The Great American Home Store does not stand behind their products. The extended warranty company they use does not either. Let me explain. I bought a $4,000 sectional leather sofa from them. Within 2 months The leather started to come off the couch in 3 different places. They came to fix it with dye pens, but it looked like someone colored ... view moreWas this review helpful?Yes No|Flag Abuse