More Info

General Info
Splash Pool Supply located on the corner of Route 5 and Pleasant Valley Road in South Windsor Connecticut is celebrating 30 years in business. To celebrate this milestone our store has a new look and we have expanded our services to include complete restorations, tile, coping, plaster, and paver patios for our residential and commercial customer. We also, open & close pools, replace vinyl liners, install new systems, repair leaks and provide weekly maintenance service. Our store is stocked with chemicals for pools and spas, equipment, toys, a large parts department and we sell Above Ground Pools. Remember to bring a water sample when you visit. A friendly sales associate will test the water and if needed make recommendations for proper balancing. Our goal is to provide great customer service and assist our customers in achieving quality water for a healthy, well balanced pool!
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Business History
Brothers Paul & Mark became business partners and opened Splash Pool Supply in 1986 in a small rented space. In the beginning the store was run by their parents John and Helen while Paul and Mark serviced commercial and residential pools. The business quickly grew and many changes followed. The store foot print is much larger and the small rented space is now used for inventory. The family business changed in 2007 when Mark made a career change and Paul became sole owner. The business world was also rapidly changing with the online social and shopping websites. In the late 90’s we launched our first website and now we have a mobile friendly site www.splashpoolsupply.com, and can be found on facebook, twitter, houzz, and google+. We continue to adapt and grow with our second generation bringing enthusiasm and innovation. Our store has a new look and we have expanded our services to include complete restorations, tile, coping, plaster, and paver patios for our residentia
Services/Products
Residential & Commercial Pool Sales and Service, Installations, Above Ground Pool Sales, In-ground Pool Restoration, Liner Replacements, Safety Cover Installations, Water Analysis, Leak Detections, Pool and Hot Tub Chemicals and Supplies, Filter and Pump Replacements, Automatic Pool Cleaners, Dolphin Pool Cleaners, In-House Motor Repair, Salt Water Tests, Install Salt Water Systems
Brands
AquaChek, Baquacil, Dolphin, Hayward, Pentair, Sustain
Payment method
visa, amex, discover, check, master card
Location
exit 4 off 291-left off exit onto Route 5 heading north-1.2 miles on left-Corner of John Fitch Blvd and Pleasant Valley Rd.
Amenities
Special Orders Available, Carry Out Service, Service Calls
Accreditation

BBB

2010 Family Business of the Year

Social Links
Categories
Other Information

Parking: Lot

Reviews

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BS
Barbara S.

07/13/2018

Overall
Expertise
Professionalism
Selection

Everytime i visit this store, the help is wonderful. Even when the are really busy, the personnel aways stop to to say I'll be right with you. The employees are very knowledgeable about anything you have problems with and need help with. I will be comming here for everything I need.

RJ
Rob J.

08/13/2013

Overall
Best Pool Company

I went into splash pool and they were excellent. I'll be going back!

Overall
If I could rate lower than one...

If I could rate lower than one star I would. I regrettably had to deal with the owner, a Mr. Paul Healy. When ordering the parts for our pool they said their distributor had the part in stock and it could be here first thing the next morning. First thing the next morning comes around and they said they have not received it yet and to try back shortly. The next phone call was placed at 10 and they said noon. At noon when we called they said they were having problems with their truck and it would be 2-230. When we called then they said 4 the latest. This angered us, having the only reason ordering from them was the time in which they could get our part. After arriving at the store at 410 I noticed much disorganization. I dealt with the owner, who after starting the process of check out said he wouldn't take our company card over the phone. In speaking to a colleague while in the store I made note of the poor service. He began to yell and have a fit. WOULD HIGHLY ADVISE AGAINST THEM!

claimed iconBusiness Response05/15/2016

We regret that we were unable to have your cartridges in the morning as promised. Our truck needed unexpected service and we were very happy that we were able to have it back on the road the same day and pick-up all the special orders for an afternoon pick-up. Sorry for the inconvenience it caused you.

This listing has been claimed by a business representative.

Details

Phone: (860) 289-1826

Address: 637 John Fitch Blvd, South Windsor, CT 06074

Website: http://www.splashpoolsupply.com