I walked into the Tacoma Albert Lee store in a super stressed out state. I had, what I thought an impossible task. I needed a counter-depth refrigerator BUT not the standard 35 3/4" wide...it had to be 34 inches wide. I was ready to start ripping down our kitchen walls!!!! I went into the store as an-end-of-the-line effort! I was greeted by a very upbeat and pleasant women [I am sorry I didn't get her name], who then introduced me to Cliff Birdsall,. I explained my refrigerator woes, Cliff just smiled and said....We have a refrigerator just for you...your troubles are over...walked me over to the TWO! choices! Yes, two, WOW! I was out of the store in about 15 minutes with a HUGE smile on my face and a new, beautiful stainless Fisher-Paykel to be delivered two days later! My whole experience was joyful and professional...I will be a loyal Albert Lee customer from here out! I would also like to give the delivery team praise. Will and his partner were a well oiled machine. Will was ahead of schedule, he called first to let us know he was 15 minutes away, that was just the perfect amount of time to unload our refrigerator. While Will was sizing up the removing of our old refrigerator and moving it , his partner was in the driveway uncrating and removing the packing materials off our refrigerator. Within moments our appliance was in place, instructions given on care and proper cleaning products to use...not a scratch or ding on anything!!! And, I didn't have to remove tape, plastic or anything off my beautiful new refrigerator. I will recommend Albert Lee to everyone I know! Thanks for employing a great group of people. Every Albert Lee employee I came in contact with was a true professional. The retail staff, including the young man bringing supplies into the store had a warm smile on their face and greeted me. FAB-U-LOUS!!!
5121 S Burlington WayTacoma, WA 98409
From Business: Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and relia…
13. Tuesday Morning
3701 S Cedar StTacoma, WA 98409
From Business: Tuesday Morning Tacoma WA offers upscale, name brand closeouts for the home at unparalleled savings. Discover our ever changing selection of home furnishings, house…
We looked at the home improvement stores at washers & dryers, but when we got serious we shopped at Albert Lee. We were drawn to Albert Lee because of their support of Seafair but soon found that their selection & expertise was the reason to purchase there. Cliff Birdell in Tacoma did a excellent job educating us about the brands & products allowing us to easily come a decisive pick of the many machines offered. We found the pricing competitive, customer service excellent and because of Cliff's input we found the machines we chose were highly rated & exceeded our expectations. We are planning to replace our kitchen appliances soon & are looking forward to returning!!!!! returning!!!!Thanks
Susan Mickelson was amazing. She was able to help me find a replacement for my microwave that I needed for a newly purchased home. She made me realize that because the tile was all the way up to the base of the old unit, the units, that would fit into the existing area, would have to be the same size, or smaller. Most other brands of microwaves were slightly larger than mine. Quite a bit of research, on her part, was necessary to find the right size. I would not have realize that I needed a very particular size if Susan had not asked very specific questions to start our interactions.