The job was scheduled for 9 weeks. It took over 6 months. Ended up doing dishes in the bathtub for 5 months. They missed appointments, showed up late, did not respond to my emails. We never knew if we could turn on our alarm system or not. They damaged the inside of several cabinets when they installed light fixtures above and under the cabinets. Things had to be done 3 to 4 times to get them right. They did not have... view moreLike this review?Yes|Flag Abuse
Imperial Kitchens And baths faxAdd to mybook
- Extra Phones:
Phone: (650) 873-3575
Primary Phone: (650) 873-3575
Fax: (650) 873-3575
- Bathroom Remodeling, Cabinet Refacing, Kitchen Remodeling
Imperial Marble Kitchens & Baths
Imperial Marble Kitchens and baths
- Marble-Natural, Building Materials, Granite, Kitchen Planning & Remodeling Service, Tile-Contractors & Dealers, Bathroom Remodeling, Counter Tops, Marble-Natural-Wholesale & Manufacturers
Working with Imperial Marble was a nightmare. Their plans were poorly done and not accurate, schedules were continually missed, at every step of the kitchen remodel work had to be redone to fix poor workmanship. There so called ""artisans"" were a varying parade of poorly trained and not managed workers, never the same from one visit to the next. Wouldn't wish our experience on anyone.Like this review?Yes|Flag AbuseProvided by Citysearch
If there is a 0, I would rate them that...
I am out of my Kitchen AND Bathrooms in San Bruno for the last 2+ months!!! They HAVE NO CONCERNS for the customer issues - NONE. They have lots of company problems now and keep firing/hiring - do not know who works on my project plus did worse than a non licensed contractor on some tasks in the kitchen and bath...
Filed a complaint with License Board and am going to S... view more
On the Better Business Bureau website it says:
""BBB Rating for Imperial Marble & Granite
Based on BBB files, Imperial Marble & Granite has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
Failure to respond to 2 complaints filed against business.""
Check out by yourself Imperial Marble on the Better Business Bureau website under /greater-san-francisco/business-reviews... view more