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Sterling Village Apartment Homes

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Business Details

19

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (801) 396-0438

Phone: (801) 980-1886

Primary Phone: (801) 396-0438

TollFree: (866) 751-8500

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Payment method:
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Categories:
Apartment Finder & Rental Service, Apartments, Real Estate Management

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Reviews

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natman1128

Posted: 11/2/2011

Provided by Citysearch - 
Overall
Run away they will screw you too.

This place looked great for my family until a week after we moved in. First we found mouse poo everywhere all over our dishes all over everything. First they called an exterminator that put down sticky traps that did nothing and he even said they will do nothing. So then they had to hire a new exterminator that took 2 weeks in witch the maintenance put in snap traps and said if you catch any call us day or night and we will come get it. One Sunday night around 8:30 pm a mouse got caught by his foot on one of the sticky traps we called maintenance 3 times they never called back I had to get out a knife and kill the thing because it was suffering. Next our kitchen sink was leaking and maintenance just said oh its just like that. By the time we moved out the damage was real real bad but not my fault. Because of cheep windows in the apartment during the winter time you will get a lot of condensation on the windows witch will freeze at night and eventually turn to mold. The tile in our shower fell out and we where without a shower for almost two weeks in witch time they had to use a big industrial fan to dry the wood in the shower so they could re tile and put in new dry wall. The fan ran up my power bill and made the whole apt smell like mold. Last our dryer vent had to be cleaned out because we had to run the dryer 4 times to get clothes dry. It turned out there was a bird nest in the vent that could have caused a huge fire. I did get a small credit on my rent due to running the fan and our dryer problem. All in all this is one of the biggest apartments i have ever lived in witch was what sold us on them. The materials used are cheep and fall apart very quickly, maintenance is a bit lazy but they do have one guy who is great i just don't think they give them quality replacement parts. If i had to live here again i would live in my car the office is not vary helpful and forgets everything and never notes your account so they will call and call due to them forgetting about a conversation. Do not rent here do you family a huge favor.... Also they screw you on your move out walk through. They will dump ridicules charges on you and threaten to ruin your credit if you dont pay asap. They are a joke all around and not worth the time or money.

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Sbailey

Posted: 4/28/2011

Provided by Citysearch - 
Overall
Awful Management

The girl that answered the phone was severely socially handicap. She was rude and short tempered and demeaning, all in the minute and a half I spent on the phone with her. I would never rent from anyone even slightly close in temperament to her and I wonder who is in charge and WHY they are letting someone like her represent their business.

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portalote

Posted: 1/14/2011

Provided by Citysearch - 
Overall
Great Place - lot of space

My wife and I have been living here for a year and are very happy with the place. Maintenance have been quick and professional and Management very customer service oriented. We recommend it!

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FreddyTurnn

Posted: 11/19/2009

Provided by Citysearch - 
Overall
RENTERS BEWARE!!!!

If you're looking for a place with a helpful, friendly leasing staff. Don't live here! The staff is a complete circus. If you have any questions about your leasing contract, they'll act like they've never even seen one in their life before. Plus parking doesn't exist. Do yourself a favor and live somewhere else!

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indie_pendent

Posted: 10/12/2009

Provided by Citysearch - 
Overall
This place is a total joke!

I absolutely agree with everything this user said. I lived there for 2 years only because I HATE moving! I thought this place looked so nice and quiet, but I also had maintanence issues, staff issues, and extreme utility costs.

Parking was rediculous and if I had any company over there were several times their cars/trucks were booted by a contracted towing company-even though, at the time, they had no signs posted. Talk about embarrassing! Nobody ever wanted to come over due to the fear of the cost of having a boot removed.

The staff was totally unpleasant and unwilling to accomodate you in any way. They were very nice and friendly when I initially signed my lease, but that all went away the day I got my key. I wrote letters and made phone calls to Corporate regarding such incidents to no avail.

I got stuck in my driveway multiple times due to snow fall and had to call in late to work or not at all.

This place is a total joke. Looks beautiful, but you'll regret every rent payment if you move in.

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new2area

Posted: 1/25/2009

Provided by Citysearch - 
Overall
Nice on the surface - but beware

I have lived at SV for about 3 months. The model was very nice with large windows and a fireplace and the grounds looked well manicured when I visited. The location seemed great and my pets would be welcome, so I decided to sign a 12 month lease. My mistake. Although the 3-4 nightly trains kept me awake the first couple of weeks, I can adjust to that. What I cannot adjust to is the utility cost - averaging $100 per month each for gas and electricity. There is also a $40 per month water bill and about $10 for garbage. I was quoted $125 total for all utilities. It is running double that. My thermostat is only on 65 and we literally sit around with blankets on because of the draftiness.

Then there are the maintenance problems. Snow removal is a joke. I have removed more snow then the maintenance department ever has. I have complained about a leaky faucet and the drafty windows since the third day to no avail. The plumbing problems result in frequent clogged sinks and smelly toilets.

Then there are the billing problems where they send you a notice to ""deduct X amount from your monthly rent for this month"". Then send you a late ""pay up or else"" notice for the portion they told you not to pay.

Then there is the staff. The expectation I have is that I will follow the lease, keep my apartment in good order and pay my rent on time. I expect SV to honor their commitments in the lease as well; however, they do not.

I am considering breaking my lease. You will too. Save yourself the trouble and the expense and find another property.

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triplem801

Posted: 11/16/2008

Provided by Citysearch - 
Overall
nice looking apartments but paper thin walls

I've lived here 2 months and thankfully, only signed an 8 month lease. The apartments look great, have well designed floor plans, and the landscaping is nice. However, the walls are as thin as paper. I live on the second floor -- apartments above and apartments below. I can hear EVERYTHING. That point is worth repeating. I can hear EVERYTHING. Very annoying.
Oh yeah, and there's a train track nearby. Approx 1 out of every 5 trains that rolls through shakes the entire building. The first time I felt this I thought we were having an earthquake.

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dvgal

Posted: 8/13/2006

Provided by Citysearch - 
Overall
Love it here, can't beat it.

I work close to downtown, so being out on 106th South is quite the commute. I've been looking to move away from Sterling Village for a year and a half. But I've been spoiled here! It's can't be beat. The apartments are huge. The bathrooms are also very big. The private garages and oversized private patios are great. There is tons of natural light, and the complex looks great. My friends always comment on how nice it is, especially the pool area. Maintenance always responds quickly to any issues I have. I've only had 1 minor air conditioning problem and one drain problem and they were both fixed asap. The hot-tub is more like a warm-tub. But other than that I love it here. I can't find anywhere else in the valley with these ammenities and this great price.

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ala29

Posted: 10/5/2005

Provided by Citysearch - 
Overall
Know

The master bathroom toilets are a constant problem for everyone living there. The management even tells you what toilet paper to buy! Sometimes the water is bad smelling too. If you are a nonsmoker you could be inundated with secondhand smoke from the apartments around you and management doesn't care to make smoking and nonsmoking buildings. If you have 2 vehicles you are going to be parking one in the garage and the other WAY FAR AWAY - and just forget about company. Just know that this is a great place for pets and access to the freeway but there are a lot of other problems.

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researching4fun

Posted: 8/18/2005

Provided by Citysearch - 
Overall
FYI!

Although this is a very beautiful community, the staff at Sterling Village is very rude and unprofessional. After we moved out of our apartment, we received this huge bill even though we were told by the staff that our old apartment had been rented! Please Be very very careful. Trust me there are too many other beautiful apartments in the Valley to choose from!!!!

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Sterling Village Apartment Homes

11065 S Sterling View DrSouth JordanUT 84095

(801) 576-8500

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Sterling Village Apartment Homes

11065 S Sterling View DrSouth JordanUT 84095

(801) 576-8500

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