I normally do not give bad reviews, but this time I am. How do you call yourself an emergency clinic????? I called last night because my cat is very ill. They would not even see him because I did not have the money up front from the cost. They accept care credit or credit cards, I do not have either...oh yeah and cash or check. I did not have the funds available and the only thing she could say is sorry. I know a lot of vets are like this but this IS an emergency center. I don't always have the money when I take my family to the emergency room, but they still get taken care of.