How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
Vendetta is Awesome, had a Ford Taurus wagon and it broke. I called my mechanic and he said it would cost over $1500 to fix and the car wasn't worth it and he suggested to sell it as a junk car. So I called all the ads on Cleveland Craigslist and all of them offered low pay for my car except 2 businesses. I tried the higher paying of the 2 first a and checked to see if they were real business on different websites including here on the yellow pages The other one was a real business to and higher than Vendetta but when they came out they dropped almost $150 from their quote. I was mad so I called Vendetta seeing that they were only $50 less than the other company's original quote. When Vendetta got there I noticed a nice looking tow truck (un like other guys truck that leaked oil in my drive way"!) and the worker was professional and well groomed looking guy. I actually thought it was kind of cute the guy was short and looked so small in the big truck seeing that he was so short :). I told the guy what happened with the other guy that came out from the other company earlier and explained what was wrong with my car. Well the guy checked my ID, wrote down my lic and vin of the car, checked the vin, checked to see if the car was stable to tow, then had me with his partner sign the title and his partner was a notary and notarized the title. Then they had me sign 2 paper that were the same stating that this car was sold as junk, will not be used on the road again, and guaranteed it would be out of my name by 3 business days, the papers were also notarized and they gave me a copy. He then paid me the amount they quoted, gave me a receipt, and then I watched the guys hook up my truck and before they left the guy came to me and said, "I'm sorry about the other company, we pride our self in being professional, please be careful in scrap companies you choose because a lot of them are very un professional. So if we quote a price, we stick with it long as the car is complete." He then continued to tell me all the other services they offer and then he said " While I was in the truck I called my boss, and told him what you went through, he then said give her an extra $50 to help her get a new car. So with that here is our business card, and $50 more, and hope you think of us in the future if you ever need us or have a friend in need. Also my name is Juan if you ever have to call the company feel free to let them know I was the driver that picked your car up." He then got in the truck and left, I'd have to say I've dealt with towing companies before, but that was the quickest and most professional service and the most well groomed tow truck driver I ever seen. I recommend them to anyone that needs a car scraped or towed. Also just so you know they beat other scrap companies I called from the yellow pages too, and were very fast. I then checked the next day to see online if the title was still in my name, guess what; it was out my name and in their name. They did it faster then 3 days. I highly recommend Vendetta and want to say thank you again.
I have never written a review – so know that if I’m writing one, it’s because I feel awfully moved to spread the word. My father was a patient in Cleveland Clinic over the holidays. I had driven 6 ½ hours to visit him and then eventually take him home. His SUV had begun to overheat once I arrived in Cleveland and I was panicked being in a city so far from home with a sick father I was planning to transport 6 ½ hours back. I did a Google search and found Detroit Auto Clinic; every single review was good – which is unheard of! So, I called Gilbert and spoke about my issues and he said to come in. I honestly cannot say enough positive things about Gilbert and Detroit Auto Clinic. He took me right away (also, let me say that I am a woman and that can tend to work against a person at an auto garage…), assessed what I would need and fixed only what it would take to get us home. No price gouging, no making up ten other things that were wrong – just honest, old school business. I was so relieved; he restored my faith in the world! If you are in the Cleveland area, or are ever in need while traveling through, I simply cannot recommend Detroit Auto Clinic and Gilbert enough. He was a life saver and I am forever grateful!
I have gone to almost every single auto repair shop in northeast Ohio and have never found a more honest mechanic then Ron and his crew.. They have given the best deals to me and everyone i have sent up there. Every time ive gone to another mechanic i walk away feeling like i got ripped off. When i leave Ron's i leave feeling like i should owe him more money for what i have had done. He's honest in telling you whats wrong and honest in telling you where to get your parts the cheapest for the repairs.. and if he cant fix it he will be honest about that. Not like the other guys that tell you something then repair something that didnt need repairing just to make some money off of you since your already there.. If he cant fix it he will tell you who can. ME and EVERYONE I KNOW WILL TELL YOU THAT RON'S IS THE BEST MECHANIC SHOP THEY HAVE EVER BEEN TO.. Even if i lived in PA. i'd still drive here to get everything i own fixed by him.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.