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BBB Rating
A+
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Extra Phones

Phone: (606) 678-8233

Phone: (606) 679-7304

Phone: (606) 678-0017

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ST
Sabrus T.

10/09/2018

Overall
Expertise
Facility
Professionalism

It started out as ok..Now since they can't get enough people willingly to see a therapist , they force you to see a therapist who pretty much asks the same questions from a list.So now you have to see the doctor and therapist..One of the doctors Lenora (spelling) isn't reliable there has been days where you show up for your appointment and she hasn't bothered showing up or informing Adanta why..So you show up for your appointment wait,wait Just to have to rescheduled. Getting your meds monthly is a pain..They will refill your meds for a month or some time 2 months. But will make you an appointment for a month and half or 2 and half months..And you will end up being a week to 2 weeks short on meds..No big deal right? Well most of the time they refuse to refill you meds.Saying they can't until you see the doctor. Even enough to get you to your appointment.. I had to drive over 50 mils every month just to pick up 1 prescription cause they wouldn't make it for 2 months.

Going back to therapist they have a high turn over rate on them I think I've had 3 or 4 in the last 2 years..And according to one I had the longest its not just the patients who dislike Lenora or her complete lack of Professionalism.. According to my previous therapist Lenora would regularly make comments about her patients to other office staff members.

Details

Phone: (606) 679-4782

Address: 259 Parkers Mill Rd, Somerset, KY 42501

Website: http://adanta.org

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