The place is really cute! Needs to be organized with people who can play games that are appropriate for the correct age group. The people working there are young and not familiar with different age groups. They need to be taught how to show a young group of children examples of what they expect before asking them to do something. When it comes to food it should be ready to go as soon as the kids sit at the tables. You can't have 3 year olds waiting on line for their food. Could be a really nice party place but needs to be run correctly! Was really disappointed and expected much more since it is a fairly new place. I do understand people make mistakes, but too many things went wrong for my sons party and when you are paying that kind of money you except it to go as planned.