Sioux FAlls 41st street office has moved! I was not aware of that until arriving to pick up my vehicle.. and the site does not have parking for your vehicle - so you need to arrange for a place if you drive in. A deer hit the vehicle on front right just a mile from our hotel on the way home. We limped to the hotel, called the Enterprise roadside assistance. The wait on the phone was over 20 minutes but when they answered the person was courteous, pleasant and the first words "are you ok?" were nice to hear. Since it was Saturday evening, we received a ticket number and instructions to follow the next morning. Again the call wait was long the next morning but again the person on the Enterprise end was very courteous and pleasant and helpful. The person at the counter at Rochester MN Airport Enterprise was a delight and helped us so much and sent us on our way. Overall - a good reminder to take the insurance (DW for sure) because you never know when a deer is going to come out of the ditch, median, etc and give you a reason for having it! thank you !
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Rented a car from them for 5 days and had not an ounce of trouble. The front desk clerk was very nice and even upgraded my car because it was my birthday, which I thought was super nice. The car was emmaculate, rode great and the transaction was very smooth and easy. Will rent again from Enterprise!
The staff member was friendly, efficient, and helpful. The desk wasn't manned at the time we would return the car (5 a.m.), but they provided a key drop box and a sign-out sheet and then emailed you a copy of the rental receipt immediately after they opened.