When we moved to Simpsonville, we did research online and Verdin Veterinary Services got such good reviews we didn't hesitate in taking our new puppy here for his care. We started going there around November 2012 and were happy with the service we got there. All our dog needed in the beginning was routine checkups and shots and the staff did great handling those minor, simple things. However, when our dog started having some issues with his eyes causing corneal ulcers, the vets and staff did not seem to know how to address the issue or how to treat it. First, they said he could benefit from surgery so they wanted to try to reduce the swelling. Then, once the swelling was down, they said his eyes looked GREAT and he most likely would NOT need the surgery. Then, his eyes again took a turn for the worse, causing the corneal ulcers to reoccur in both eyes, with the right eye being over 75 percent affected. He was suffering a lot and was obviously in some pain. His eyes were basically swollen shut. At this point, they FINALLY referred us to a specialist for his eyes. All the time that went by from when he was first seen for his eyes was about 6 weeks. Our dog suffered on and off for 6 WEEKS while they wavered back and forth trying to decide how to treat him. It was so distressing for us to see him that way! I would not recommend ANYONE take their animals here for anything that is more serious then vaccines or nail trims. We saw two different vets here for his eyes, Dr. Wilkins and Dr. Verdin....they were not on the same page at all and each told us different things about his condition. They didn't seem to have any idea what they were doing, just kept giving him steroids to treat the swelling when, according to the eye specialist, it was the ulcer itself that really needed to be treated. My main issue is, if they didn't know how to treat it or fix it right away, refer us to a specialist in the beginning!!! Don't wait 6 weeks letting us and our pet suffer. (And waiting so long cost us THOUSANDS with the specialist.) His eyes were SO BAD by the time he saw the specialist that it was a possibility that he could lose his right eye. :( In addition, the vet tech we saw when my husband brought our dog in was NOT knowledgeable or helpful at all. She couldn't answer any (simple) questions about his eyes, the billing, or ANY specifics about the surgery being proposed, nor did she offer to find someone that was knowledgable enough to answer any questions that were asked. In addition, she brought in a couple pictures of what our dog could look like after the surgury--one picture, in particular, was of a dog with NO EYES! This upset my husband very much. The vets are not sympathetic or compassionate at all and didn't seem to care about our dog's condition. Our dog just got out of a week long hospital stay at the specialist animal hospital. He is finally scheduled to have surgery, at which point, he should hopefully make a full recovery, thank god. DO NOT trust these vets with your dog's care---you will regret it if anything SERIOUS ever happens. We certainly do. They DO NOT have your pet's best interest, or your pocketbook for that matter, in mind.