I don't always buy something here, I often just browse. I've had them do some work on my RV and it's always been a good experience. If the problem is difficult they always take the time to figure it out right he first time and make sure to explain everything to me so I am comfortable with what they're doing. I haven't had a lot of trust in mechanics but these guys have shown me I can just sit back and let them do their thing. This trust in them is really nice to have and I can relax knowing they're going do it right from the repair to the price.
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We had a real problem with our slide out and Bill went the extra mile to repair the slide properly and correct the factory design deficiencies. He had some problems with the adhesives that did not work as advertised. Some repair shops would have riveted the slide up and delivered the unit back to me. Bill instead took the unit back apart removed the bad adhesive put in anew proper working adhesive and button it back up again. In other words he was going to fix it right!!!!!!
I decided to check out Simi RV after looking at a couple RV's at other locales. No sales pressure and great customer service. What a bunch of nice guys! Bob is so friendly and knowledgeable and answered all our questions. There was never any pressure to buy something more expensive than the rig we saw that we were very interested in. We are hitting the road after picking it up in a couple weeks. These guys define the word professional. No need to look anywhere else folks!