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Tapo Pharmacy

2950 Sycamore Dr,

Simi Valley, CA 93065

(805) 583-1223

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Pharmacies, Pharmaceutical Products, Health & Wellness Products

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01/29/2014

Rude, condescending and unkind. Our regular pharmacy was closed and we needed my 80 yr old Mom's pain medicine ASAP. I was calling local pharmacies to see if I could find the prescription in stock (a controlled substance) and when I called this pharmacy, the young man on the phone told me that he could not tell me on the phone if they had it in stock or not. Regardless, I told my sister, who had the prescription, to try here anyway. When she went into the store, he took the prescrip...view moretion and went into the back, then came back out and told her that he would not fill the prescription because the prescribing doctor was "out of the area". Our doctor is in Tarzana, which is in the next valley over, and he would not even call to check on the validity of the prescription!! He was then very condescending when my sister began asking questions to try to understand why he would not help us. Fortunately, we found a CVS pharmacy that filled the prescription that night and my Mom did not have to do without her pain medicine.

This conduct and attitude is very unprofessional and quite unnecessary. In today's world of instant information with internet access, he could have easily looked up our doctor's information, called the office and made some effort to do his job. I will NEVER go to this pharmacy again.
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Tapo Pharmacy

2950 Sycamore DrSimi ValleyCA 93065

(805) 583-1223

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Tapo Pharmacy

2950 Sycamore DrSimi ValleyCA 93065

(805) 583-1223

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