Face to face service was good. However, the mechanic left his/her drink in the car and trying to get to my service tech on the phone took 2 calls; the 1st call forwarded me 2-3 times and I ended up with an answering machine. The service tech was fine once I found him.
we broke down on the highway had vehicle towed here....over 1200 miles from home ...they went out of their way to do some major work on our vehicle....had us back on the road next day....Service dept!! is all awesome!!
The best place to start your parts search, usually where you end up finding the part when you've been all over.