Demarco Thompson, our sales rep, was the BEST! He was helpful in every way we needed; and did so with patience and a smile. He assured us he would always be available to us if we needed further assistance, which we did 2 days later. He helped my husband transfer some add'l contacts from his old phone effortlessly. Demarco is very knowledgable about all Verizon products, promotions, and rebates. He was the one that helped us make the choices we did; and we are very pleased with the items we purchased.
Cyberion has been super helpful when I needed to use them. They fixed my iPhone screen and even helped reconnect a wire that came loose when I dropped it. Friendly fast service and reasonable prices. Highly recommend!