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Kindness Animal Hospital

CLOSED NOW

Today7:30 am - 7:00 pm

Tomorrow8:00 am - 3:00 pm

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Business Details

Hours:

Regular Hours

Mon - Thu7:30 am - 8:00 pm

Fri7:30 am - 7:00 pm

Sat8:00 am - 3:00 pm

Extra Phones:

Phone: (301) 949-2513

Services/Products:
  • Acupuncture
  • Large Animals
Payment method:
amex, master card, visa, discover
AKA:

Neunzig, Winifred I

Neunzig, Winifred I, Dvm - Kindness Animal Hospital

Categories:
Veterinary Clinics & Hospitals, Veterinarians, Pet Grooming, Veterinary Specialty Services, Pet Services, Pet Specialty Services

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Reviews

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09/22/2011
Excellent Care and Service

I have never written a review before but I was scrolling through something else and it led me here. This is the animal hospital I bring my pets to and I wouldn't bring them anywhere else.\r First of all, the front desk staff is nice, they are easy to talk to, and they are professional. The nurse that brings my dog into the room is fun and you can tell that all of them really like pets. \r There are several docto... view more

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12/28/2010
inconsistent service

Dr. Daphne brought us to Kindness and she truly provided a great vet experience but somewhere along the way we were traded to Erika Hoffeld. That is when everything started spiraling downwards. Things progressively got worst with regards to service. We showed up on time for our appointment and on average would have to wait 45 minutes before we were attended. Our latest visit, the administrative staff paged her 3 t... view more

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01/11/2010
Overdosed my Cat

Marc Katz, veterinarian at Kindness Animal Hospital, was disciplined by the Maryland State Board of Veterinary Medical Examiners for violating the state practice act by leaving an unlicensed, unsupervised person alone who administered an insulin injection to my cat. He used the wrong syringe, causing a massive insulin overdose, nearly killing my cat and causing permanent brain damage. The disciplinary action is a l... view more

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12/27/2008
Absolutely a Nightmare Experience

When I made arrangements for a ""medical board"" at this place, I expected my cat would receive competent care. Instead, they left him with the son of one of the vets -- who is NOT a licensed vet technician and was there without any supervision. This individual used the wrong syringe to give my cat insulin, resulting in a massive overdose. My cat was permanently, devastatingly brain damaged. The State Board foun... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

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08/12/2006
A Nightmare

""Kindness Animal Hospital's veterinarian-owner, Marc Katz, was found in Violation of the Veterinary Practice Act by the Maryland State Board of Veterinary Medical Examiners in a case involving my cat, Toonces. THIS IS A MATTER OF PUBLIC RECORD, Maryland Docket 05-005.\r \r He was fined, placed on probation, and had his license suspended (although the suspension was ""stayed""). \r \r Dr. Katz left my cat in th... view more

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Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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06/26/2006
Quality Pet Care

Kindness and especially Dr. Marc Katz have been treating all my animals for 8 years. Dr. Katz saved my dying dog when he was in a diabetic coma. He has taken excellent care of all my pets and I cannot recomend him highly enough. I recently saw a negative comment with someone dissatisfied with the service. The only possible thing I can imagine anyone complaining about are the fees. People accustomed to cut rate p... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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04/13/2006
Very professional and caring

Dr. Katz saved a cat of mine over a dozen years ago, not even knowing whose cat he was or if he would ever get paid. I drive past many vets to go to Kindness and highly recommend them.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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02/21/2006
Unprofessional

Left me feeling a lack of confidence in their staff. Rude front desk staff. Seem disorganized. The people don't seem to know what they are doing.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Kindness Animal Hospital

2130 University Blvd WSilver SpringMD 20902

(301) 949-2511

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Kindness Animal Hospital

2130 University Blvd WSilver SpringMD 20902

(301) 949-2511

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