These people are frauds. They overcharge for services and are chronically late or do not show up at all. Most of the staff are fearful of household pets such as dogs and will refuse to enter your home if you have a pet. Everything they used in my home could have easily been purchased at Home Depot. There was no real expertise just promises and "guarantees" and then apology after apology when their guarantee did not hold up. This staff is TRAINED to perpetuate your fears and concerns so that they can sell you the most expensive "treatments" . Frauds.