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Today:10:30 am - 10:30 pm

815 Highway 96 S,

Silsbee, TX 77656

(409) 385-4961

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Business Details



in Business


Regular Hours

General Info:
Stop into the KFC in Silsbee, TX for an Original Recipe, Extra Crispy, or Kentucky Grilled Chicken meal today. Free Wi-fi available.
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Kfc Corporation

KFC - Kentucky Fried Chicken

Kentucky Fried Chicken

Kfc Us

Take Out Restaurants, Chicken Restaurants, Fast Food Restaurants, Restaurants
Other Information:

Cuisines: Chicken, Family Style, American, Fast Food, Omelets

Specialties: American Restaurant, Houses / Homes, Sporting Events, Patriotic, Casual, Family Events, Informals, American Food, American, Holidays

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Posted: 7/7/2015


This has got to be some of the worst service of all time. After a year of this you would think it would improve on the Taco Bell service. You ask for no sour cream and you get it. You ask for a ranch taco and get a nacho cheese. Instead of putting a 12 pack of crunchy tacos in a box, they put it in a plastic bag and they get broke up. This is why we go out of the way to the Lumberton location from Silsbee. They need to seriously re-train their workers or fire the complete crew (day and night) and start over.

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Updated: 6/9/2014

Posted: 8/3/2012

The Silsbee, TX KFC/Taco Bell ...

The Silsbee, TX KFC/Taco Bell has THE worst customer service of any fast food place I've ever visited. The people that work there must share a brain because not one of them can complete a thought on their own. They're rude, unhelpful and will make you wait and wait and wait. Every time I go there, they mess up my order, stop me in the middle and have to start over because they get confused. They never have enough white meat chicken to get a full bucket. The list goes on and on. I won't go there ever again and I've passed the word on to everyone I know. It's unfortunate that it's the only KFC around this area without having to go to Beaumont...luckily if we want Taco Bell we can drive to Lumberton. Don't eat there!!!!

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Updated: 6/9/2014

Posted: 7/15/2012

The quality of customer servic...

The quality of customer service has much room for improvement. During my recent visit to KFC/Taco Bell (Silsbee,Texas) drive thru, I was interrupted twice while attempting to place an order, then when I ask if I could substitute a different type of taco on my order the girl said "YOU CAN'T GET THAT!!!" I ask if I could pay extra to substitute it, her reply was very rude and very abrupt "NO". At this time I decided I did not want to purchase anything from here now, or ever! I had to wait 10 minutes in the window to get out because someone had already pulled in behind me. When I finally was able to leave, I tried calling for 30 minutes to speak with a manager, they would just pick up the phone and hang up. I called the Lumberton Taco Bell to see if they could help me get in touch with someone that I could make a complaint with, the manager on duty told me to come in and for my inconvenience in Silsbee she gave us our meal free...Thank you Lumberton Taco Bell ( they care about customer service) Went back by Silsbee and went in to speak with the manager and get the store number to lodge a complaint only to be told that she did not feel the girl was rude! Really???? I will not ever go back to Silsbee KFC/Taco Bell, and will tell everyone I can what horrible service they have.

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815 Highway 96 SSilsbeeTX 77656

(409) 385-4961

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815 Highway 96 SSilsbeeTX 77656

(409) 385-4961

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