05/13/2012Provided by Citysearch -
We went over to Buca's today because it was a beautiful day and we just wanted to get lunch.
We sat on the patio and never recieved any service, the tables around us were being helped so we inquired with the hostess.
The waitress was really rude. We caught her name, it was Jocelyn. Then after 40 minutes - - we got our drinks, sorta. Only 3 of them. The 4th drink came 10 minutes later from the bar - - and it was wilted and warm.
We asked if she could get us utensils and if she could take our dinner order. She snapped back ""Can you wait a minute?"" in a angry tone.
Then when we got up and left, we walked by and told her we were leaving because we didn't think the service was good and her and her friend said ""yeah, have a happy ""mudders"" day - because they had no class.
We called later to report this to the manager, and the hostess asked what it was about and put us through to ""Danielle"" the manager. She wasn't. And she laughed and said ""well, if you won't be back, then why are you calling?""
Well.. .an apology would have kept me from posting a review. That was our 3rd visit since it's been open. Our first was Opening night. We were excited to see what was taking over Vinny T's. It was pretty good. Then we took some guests from out of town, and the food was cold, dry and they couldn't get anything together. So we agreed, we weren't going to return. We wish we stuck to that.
Mother's day.. on a beautiful day. TON's of available tables.. What's wrong with that picture?
Don't bother. Let it close down so something better can take over that premier location.