1:30 in the morning, my daughter has left me without cigarettes and an empty tank of gas; I'm driving around trying to find an open convenience store. Find this store, buy a carton of cigarettes, and go home. When I get home I find that there is a pack missing from the carton. The phone number on the receipt rings to a fax machine, the phone number online is disconnected; now I'm really irked. Drive back to the store and don't even have to insist on getting the missing pack, he even comped an extra pack. Sorry sir, I was a bit rude.
I go to Brookshires almost every day, sometimes more that once a day. The managers, especially Derrick is especially helpful and the managers know where almost everything in the store is 99% of the time. Also, the other day my car died in the parking lot. The manager Jeremy offered to give me a ride home or any other help I needed. I think this is a super store and will continue to shop there as long as I live close and they are so great at helping customers. Mister Ed.
These folks go above and beyond to assist customers. I had to have a script filled on a busy day and found my copay had gone up considerably. They took the time to make sure I was getting any discount I could. The we're very helpful and did all they could to ensure I was satisfied even being as busy as they were. They truly take care of their customers. Thanks Pat and everyone else for being such professionals. .