I have used this service since 2008, when they first opened. Over time they have become worse and worse about picking up my trash. They dont even bother on the holidays, you would think they would pick up early or let you know something! Instead, not a sign or word from them. So expect to have piled up trash every time a holiday rolls around. ( Nothing like piled up trash in your kitchen, for you company to see while their over.) Then you call and you get the smarmy secretary on the phone, who wants to get an attitude. Dont bother with this service, they are a joke! They should do us all a favor and just close the doors. Ill be changing my service to someone else RIGHT NOW. WHAT WASTE SERVICE JUST LEAVES YOU HANGING EVERY HOLIDAY, WITH TRASH EVERYWHERE, SO THEY CAN HAVE A 3 DAY WEEKEND??? I give them one star because I have too!!!