Kool Smiles of Shreveport
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Regular HoursSat - SunClosed
My kids appointment was friday for cleanings and exams! The lady cleaning the teeth was very nice. Also miss Cheryl help my kids with them being nervous and made them feel so much better. We will definitely recommend this to our family and friends the staff actually cares about making kids comfortable than about making money.
The receptionist was very nice but once my children got to the back it was very unprofessional the staff was cursing and children was everywhere it took them a hour to finally come clean my children teeth staffing in the back was very RUDE I WILL BE LOOKING INTO ANOTHER DENTIST FOR MY CHILDREN!! Not to mention my children appointment was scheduled for 8:00 we didn't leave til 12pm.. I do not recommend Kool smiles dentistry in Shreveport la on Mansfield rd to ANYONE VERY HORRIBLE AND STAFFING WAS RUDE
The worst dentists ever the staff is rude wait time is crazy. first & last time am ever go there. my appt was for 9 I got there at 810 paperwork done way before 9 & still had to wait over 30mins to be seen. They call me back for a consult were I had to wait again. Than finally got to go back for the x-rays were they were rude & very unpleasant. Than had to wait in this big open bay for the dentists who all he did was ask 3 questions the same questions i was asked by everyone else. I have never been to a dentists that does not do there exam before a cleaning or even look when they know there is a problem. When the dentists finally does the exam it takes less than 10sec & does not even look at the tooth I was having pain with. Than he tells me that I need a rootcanal & to refill an old filling but he could not do that I need an appt just for that. I was like am done & walked out. What was he qualified for from what I could see nothing. I would never go back let alone take my kid there.
Great customer service. The kids was NOT nervous. The staff allows the kids to be called their favorite cartoon characters name for fun. The waiting area was clean. Parents are allowed to go with child during procedure. Dentist was open to answering questions and explained the findings. We will be returning.