In mybookHome Collection (edit)
Added to your home collection.
Removed From mybook!

We took this business out of your home collection.

Frank Lumber The Door Store

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

38

years

in Business

Hours:

Regular Hours

SunClosed

General Info:
Frank Lumber, The Door Store has been in the Seattle metro area for over 50 years. Frank Lumber began as a local hardware store. The company's name switched to Frank Lumber, The Door Store in the mid-1990s. The company offers doors and all types of related door products for an interior or exterior application. Frank Lumber, The Door Store specializes in 'B' Grade doors (doors that may have nicks, dings or irregularities), which provide an affordable alternative to the 'A' Grade doors it carries. The company is the exclusive dealer for Kylemont Industries custom doors. Kylemont custom doors are manufactured in Washington and can be made to customer specifications within two to three weeks. Frank Lumber, The Door Store has showroom locations in Shoreline and Marysville, Wash.
Extra Phones:

Fax Number: (206) 362-7976

Neighborhood:
Shoreline
Categories:
Doors, Frames, & Accessories, Door Repair, Hardware Stores, Door Wholesalers & Manufacturers

More »

Less »

Gallery

Frank Lumber The Door Store

Reviews

Click to rate
Please give the business a star rating

Thanks!
Success! Thanks for posting your review of Frank Lumber The Door Store. You’ve done the world some good today.

01/11/2012
Disorganized

I ordered a custom door and was pleased with the result, but I have to agree, chaos reigns at this place. I didn't hear from them when my door was ready, and I had to call them. They acted bothered when I called and gave me a hard time, asking, ""Well, if we didn't call you the door isn't ready."" Very snooty. So, I told them that it had been a while and I wanted them to check. They checked and, surprise, the door wa... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
07/21/2011
I like this place

I've been in and out of the Door Store a lot, and I've always had great service and found what I needed pretty easily. The filing system is a little bit archaic, but being computerized hasn't prevented other suppliers I use from making mistakes too.\r I had to write a review after seeing the negative comments others have left (Yelp had only positive reviews BTW). My experiences have always been good, and I sometimes... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
07/02/2010
TERRIBLE Customer Service!

Their customer service is TERRIBLE. I have tried to give them multiple chances because their prices are so good, but the Frank Door sales staff are pompous ""jack-o-lanterns"". I honestly have had better experience with their door builders who I happen to catch walking through the store. Whoever owns this business should really take a look and a listen to how the sales staff treats their customers. \r \r P.S. ... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
01/08/2010
Not a good experience

About 3 yrs ago we bought two french doors from The Door Store. We were pleased with our purchase until two week ago when we found that the laminated, insulated glass was coming apart. We called Franks and they said this was because of where the doors are on our house (soyth side) but offered to replace the glass ""at their price."" Since the doors are in a very protected location (large overhang, trees, near... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
12/13/2008
not good custom work-

I've ordered doors several times and it seems everytime there is a problem- I agree with the guy who says their lack of a computer system is just crazy- but they are cheap...but ...there is a price for cheap...a custom door I ordered that was huge and over 700. came all ding up at the insert cut and they were like well just patch it with some filler- well I didn't order a custom door to patch it!\r \r Also to the g... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
08/26/2008
Poor Quality

Purchased doors at Frank's a couple years ago. Yes their prices were good, but when we had problems we were told they were ""import quality"" doors and thats why the price was good. Doors were peeling so they recommended ordering locally made doors. Why sell products cheap only to disappoint customers. We went downtown Seattle by Safeco field and purchased the locally made (Simpson) doors for the interior of our hous... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
05/20/2008
I'm a Frank Lumber Junkie!

Here's why I LOVE Franks;\r HUGE selection and if you don't find what you need they will custom make a door for you. \r They are both knowlegeable and helpful.\r They go through all the steps on how to prep your door for paint or stain.\r The quality of the doors is second to none and i've done plenty of door shopping. \r They have a list of independent contractors that can hang your door and they do a superp jo... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
03/03/2008
These guys are Crooks! Beware!!

So, some things that are old fashioned are good like great customer service, and some things are BAD, like not having a computer tracking system for your business!! These guys had the hardest time finding our receipt because everything is hand written and filed in some sort of archaic way designed to their advantage apparently. We bought 3 doors and picked up two with the intention of picking up the 3rd. NEVER in a... view more

Like this review?Yes|Flag AbuseProvided by Citysearch
Sponsored Links
Map & Directions
More Like This
Send to Phone
Frank Lumber The Door Store

17727 15th Ave NEShorelineWA 98155

(206) 362-2311

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Frank Lumber The Door Store

17727 15th Ave NEShorelineWA 98155

(206) 362-2311

  • Photos should be clear and in focus
  • Photos should be of the business, product or service, not an illustration or clip art
  • Photos should not be an advertisment or include contact information.
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback