I didn't have the same experience these other people who left reviews here did. I'm insured, had an accident on the highway, smashed up my car, and the police officer called these guys to the scene. It was windy, cold, I was scared and upset, and the driver was extremely courteous and kind...not at all what I expected from my previous experience with tow drivers. My car was in their tow yard for about a week, while I tried in vain to get an examiner from my insurance company out to look at it. My insurance co tried to tell me that towing wasn't covered, even though I have full coverage. My nerves were frayed, frustration level at an all-time high, and I spoke with Jason a few times, and also to Bryan trying to figure out what to do, and they were both very sympathetic, and gave me some options on what I could do to remedy that problem, and it was excellent advice. I did what they told me, and that headache is no longer mine. My car is at the shop, the shop is dealing with my insurance nightmare, these guys are getting paid, and everyone is happy now. Good Lord, I could just hug those two guys! It's been a long time since I've had to deal with anyone at a tow yard, but the last time I did, I remember hearing the phrase, "Not my problem, lady." In no way did I get that type of response here. Quite the opposite. Thank you SO much!!!
Serving the Oklahoma City Area.
From Business: Diesel Engine repairing & rebuilding and Overhaul services, use engine, new engine, Rebuild and repair and Overhaul of Cummins engines, Detroit truck engine, Mack t…
Wow! I am blown away by this towing company! Today I had to have my car towed from 16th st. in OKC to 30th st. I called to have my car towed, and they agreed to help me out. Here's where my incredible experience began: THEY BEAT ME TO MY CAR! I was expecting to have to deal with the headache of waiting for up to an hour like I have with other towing services, but they made it to my car in ~10 minutes!!! I was blown away and actually felt a little bad because they had to wait for me, haha! When I arrived at my car, they were friendly and tried to help me figure out what the problem was before they even towed it. We determined that it was my tie rods, and they were right! They got my car on their truck in under 30 seconds, then even BEAT ME TO THE AUTO REPAIR SHOP! The backed my car into the garage, and with my payment (which was INCREDIBLY reasonable and, I feel, extremely cheap), my signature and a handshake they wished me luck and were on their way. The easiest and best experience I'v ever had with a tow truck company in my life! I highly recommend this service.
I used them to pull my car out of a snow drift caused by the blizzard of 2009 Christmas eve. Due to high demand for towing services, they were not able to get to my car until Christmas Day, and understandably so. They did an outstanding job of keeping me updated as to when they might get to me, and the service they provided was excellent. The driver who came to pull my car out of the drift was very professional and courteous. I strongly recommend this company and would not hesitate to use them again if the need were to arise.