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Sherman Oaks Exclusive

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Business Details

39

years

in Business

Hours:

Regular Hours

SunClosed

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Brands:
Jaguar, audi, bmw, cadillac, honda, jeep, toyota
Payment method:
debit, all major credit cards
Neighborhoods:
South Valley, Sherman Oaks
AKA:

Land Rover & Jaguar Of Sherman Oaks

Landrover and Jaguar Auto Repair Service Center

Land Rover-Range Rover

Sherman Oaks Exclusive Land Rover, Range Rover, Jaguar, Mini Sales & Service

Sherman Oaks Auto Sales

Categories:
Used Car Dealers, New Car Dealers, Auto Repair & Service, Automobile Body Repairing & Painting
Other Information:

Parking: Street

Price Range : Below Average

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Reviews

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07/03/2014

Overall
Used car - car fax was a joke

Although the buying experience was great I learned my lesson - Car Fax is a bad joke. I received a Car Fax stating no accidents on the used vehicle. After a month I noticed little things - bumper and door bolts missing, waterfall on the inside when washing the car, fender liner missing. Took it into a body shop to have the door adjusted - they said the door would have to be replaced ($2000). They showed me where the door had a new "skin" placed and was pulling away from the door. I asked for a owners manual to be sent to me at the time of the sale - none received yet. I need to add that I should have been more thorough in checking out the vehicle - but I was too trusting. Don't rely on Car Fax - you will get burned.

10/08/2010

Overall
Great cheaper alternative to the Land Rover Dealership

Amir at Sherman Oaks Exclusive is a great guy. This is a family owned and operated establishment that deals only with Land Rovers (as far as I can see). I took my car here for a break job, and they did it at 30% less than what the dealership quoted me. Still a little pricey but a great option and they are thoroughly professional.

jeremyv

08/05/2010

Provided by Citysearch - 
Overall
The BEST

I have been servicing my Range Rover at Sherman Oaks Exclusive for years, and I am very happy with the service. When I was looking to upgrade to a newer model, I almost didn't think of purchasing a vehicle there, but then remembered that they always have a good selection of clean cars and SUV's. I am not surprised that the process of buying from them was as pleasant as my experience with the mechanics. I got a great deal on a low-mile Range Rover for well below market value, and I didn't have to sacrifice ANY quality! Do not pass up the chance to do business with this honest, hard-working family owned business.

07/23/2009

Overall
Read this before you take your car there!

I have really bad experience here. My car overheat so I took it there because it's near where I live. The estimate when I dropped off the car was $150 for the water pump replacement then they called and said it wasnt the pump, the radiator needed to be replaced and the charge would be $800. I agreed to go ahead with the repair. The day after I picked up the car, it died again. They took it back then called me just to say that another part needed to be changed for $400 which we didnt agree to repair as they refused to be responsible for the first repair which was not necessary. However, they went ahead and repaired it and insisted on charging for the second repair in addition to the first. It's like going to a dentist to have a tooth with caries removed but the dentist pulled the wrong tooth out, a good one then still tries to charge for the filling of the bad tooth. I also dont like this kind of practice, quoting one price to make you agree to drop off the car then raise the price later. I don't know if the manager had problem understanding English or he intentionally misunderstood me. I guess it was the latter. I will never go back to them. They try to cheat and deceive customers to make more money and this kind of practice is disgusting.

thgrl

07/22/2009

Provided by Citysearch - 
Overall
Read this review before you decide to take your car there!

I'm 100% positive the earlier reviewer is an employee. I have really bad experience here. My car overheat so I took it there because it's near where I live. The estimate when I dropped off the car was $150 for the water pump replacement then they called and said it wasnt the pump, the radiator needed to be replaced and the charge would be $800. I agreed to go ahead with the repair. The day after I picked up the car, it died again. They took it back then called me just to say that another part needed to be changed for $400. They refused to be responsible for the first repair which was not necessary and insisted on charging for the second repair which we did not authorize. It's like going to a dentist to have a tooth with caries removed but the dentist pulled the wrong tooth out, a good one then still tries to charge for the filling of the bad tooth. I also dont like this kind of practice, quoting one price to make you agree to drop off the car then raise the price later. Every time I called the quote seemed to be increasing! I don't know if the manager had problem understanding English or he intentionally misunderstood me. I guess it was the latter. I will never go back to them. They try to cheat and deceive customers to make more money and this kind of practice is disgusting.

padesha1

08/07/2008

Provided by Citysearch - 
Overall
Best Land Rover/Jaguar service facility ever!

This place is great! They have a clean facility with a kind and helpful staff. I take my Land Rover and my Jaguar there for service.

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Sherman Oaks Exclusive

4601 Van Nuys BlvdSherman OaksCA 91403

(818) 986-1130

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Sherman Oaks Exclusive

4601 Van Nuys BlvdSherman OaksCA 91403

(818) 986-1130

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