I've been going to the Ventura car wash for about ten years with a problem. I drive a Toyota Tacoma 4x4, so I got used to the Mercedes' getting better attention, even though I tip better than most of those customers, but I can live with that. What I won't put up with, is the employees stealing from my truck. My parking permit for school went missing this time. I keep my permit in my center console. It's Always there! I searched my truck thoroughly before asking an attendant about it. He helped me look in the trash for a minute, then suggested I look in my truck again. I did, then I searched the trash cans again. I called when I got home, to ask them to keep an eye open for it, and never heard back. My advice; either empty your car of things you need, or go to the car wash at Van Nuys and Magnolia, like I will from now on.