Write a Review

In mybook® Services Collection (edit)

Added to your services collection.
Removed from mybook!

We took this business out of your services collection.

Large enough to serve you, small enough to know you.

Hours

Regular Hours

Extra Phones

Clawson Location: (248) 435-9010

Services/Products
Monuments
Brands
Monuments, cremation, funerals
Payment method
visa, master card, discover, check, cash, financing available, insurance
Location
On Van Dyke between 21 and 22 mile roads. Located on the west side of the street 4 blocks south of 22 mile road.
Neighborhood
Utica
Accreditation

Michigan Funeral Directors Association. Chamber of Comerce. Shelby Foundation. Utica Schools.

AKA

Gramer Funeral Home, Diener Chapel

Gramer Funeral Home

Diener Chapel

Diener Funeral Home

Gramer Funeral, Diener Chap

Social Links
Categories
Crematories, Funeral Directors, Funeral Planning, Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Cremation Urns, Pet Cemeteries & Crematories, Caskets, Cemetery Equipment & Supplies, Funeral Supplies & Services, Pet Services, Funeral Directors Equipment & Supplies, Monuments

Coupons

No coupons available at this time.

Reviews (1)

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

12/14/2016

Overall

This funeral home was a huge disappointment. They did not want to work with you and help you through the entire process like their website states. It took over 17 days to get the remains back from my grandfather. Then when the urn came it, it was the wrong one. After letting them know it was wrong and wanting the right urn reordered, I receive an email asking if we would rather use a sticker in place of what we ordered. (Such an insult to a Marine Vet). On top of all of this the death certificate was not filed until 21 days after his death for us to pick up. Their attitudes towards everything that happened for us was rude and just awful. They were not sympathetic with what our family was going through. We lost our rock unexpectedly and none of us have ever been through a process like this before. They were not understanding of that fact and did not take any time to give us any details or walk us through any of the process ... seemed like they got paid and that was all that they were concerned about. Not once did any one ask us about prayer cards, memory book or anything like that. I even asked about their website and them helping with any military benefits that our family may be able to receive and the lady that helped us said that she has never reviewed the website and had no idea about any sort of military benefits. When a family is going through such a difficult time in their lives they want a compassionate understanding person to walk them through what is expected to happen, time frames that things will happen and just someone who cares about them in that time of need. WE WILL NEVER USE THEM AGAIN. They were referred to us through the hospital and we wish we could start over and use a more reliable and friendly place. Knowing what kind of business this is, I will be making sure that everyone knows never to use this place for their loved ones needs. So disappointed and upset. Please search elsewhere during this time.

We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback