I went just a handful of times and then got a new job and moved away. My husband and I were told one of the benefits of Planet Fitness is that you can quit anytime without penalties. NOT TRUE. I have been trying to quit for 6 months but they keep billing me and claim that I have to come in and talk to a general manager in order to quit! I think this is how this company makes most of their money! If you're looking for a professional gym that puts the customer first, steer clear of Planet Fitness!