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American Marine & Motor Sports

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Business Details

BBB Rating:
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

General Info:
For more than 20 years, American Marine & Motorsports has been providing boating and fishing equipment. Located in Shawano, Wis., the company offers a selection of pontoon boats, fishing boats, outboard motors and all-terrain vehicles (ATVs). It also stocks scooters, go-karts, open and enclosed trailers and boat lifts, to name a few. Additionally, the motorsports center operates a service and accessory department as well as an on-water marina on Shawano Lake. Its other products include outboard engines, docks and generators.
Sponsored Links
Brands:
Alumacraft,Astro,Astroglass,Axis, Yamaha Motor
Payment method:
check, debit, discover, financing available, paypal, visa, master card
AKA:

American Marine & Motor Sports Super Center

Categories:
Boat Dealers, Boat Maintenance & Repair, Motorcycle Dealers, Boat Rental & Charter
Other Information:

Parking: Lot

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Reviews

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06/23/2016

Overall
Selection
Service

Do Not shop at American Marine! "Let me explain this as simply as I can so you'll understand." This is how I was treated on the phone. I bought an enclosed trailer over the phone (I live in Washington), using pictures through email. I was never given the full details of the trailer. When I expressed my disappointment I was offered another trailer for an additional $1900! I also had to buy a spare tire and was given a tire I did not order. "You can certainly trade tires, but will have to pay an up charge." I paid $180 for a spare trailer tire! Do not deal with Shawano's American Marine and Motor Sports!

06/26/2015

Overall

We were on our way to a family vacation and got a flat tire on our pontoon trailer near Schwano. After stopping at a small tire shop with no luck on a spare, we called American Marine and Motor Sports. They had the tire we needed however, they closed in 30 minutes and we wouldn't have been able to make it there in time. A member or their team, Mike offered to drive the tire to us as soon as he was off work. He brought us the tire and offered to help however he could. We thanked him and he said, it was just the right thing to do. Great service and a life/vacation saver!! Thank you Mike and American Marine and Motor Sports.

11/19/2014

Overall

We bought a very nice competition ski boat from American Marine, And I have to say they were very easy to deal with untl they had my money in their bank account. I had some very serious issues with my boat that were caused directly from there service techs. While I understand that mistakes are made, its how you deal with those issues afterwards that sets you apart from the competition. Because they didn't want to correct their mstake or return my phone and email messages, I needed to have my lawyer contact them to get the action taken needed. Once they did repair the boat the job wasn't done very well and I moved on and traded the boat to a more reputable boat company. Sometimes you have to cut and run. Good luck if you buy from these folks!

04/20/2014

Overall

We have bought sections of Shoremaster dock for many years. We have multiple rental properties on water, including our own home. Their prices are AMAZING. After buying local (Oshkosh) it was WELL WORTH THE TRIP to go to Shawano. Literally saved over $1000 yesterday.

Salesman (Jared) was GREAT- did most of the deal by phone. Prompt, professional. ASK FOR HIM - I cannot vouch for any others. They helped load the dock, warehouse guys were top notch. Ratcheted everything for us (we couldn't figure out our new straps.....) - fast, courteous. Will ABSOLUTELY go to them again. HIGHEST RECOMMENDATION!!!

06/26/2011

Overall
If you want the job done right...

If you want the job done right, do not take your boat here for repair. They kept my boat for a month and did absolutely nothing. They are very dishonest and can care less about the customer. Save yourself time, money and aggravation by taking your boat somewhere else. I would not buy a boat or anything else for this company.

claimed iconBusiness Response10/06/2011

it would be nice if you could be more specific. what was wrong, what were your expectations, what was the final resolution and why dont you plug the company that did fix it. please contact me so i can get more details.

This listing has been claimed by a business representative.
stacy888

06/02/2011

Provided by Citysearch - 
Overall
Horrible experience, RUDEST SALESTEAM EVER

AMERICAN MARINE MOTOR SPORTS - SHAWANO - This was a horrible experience. These people sold a way overpriced boat to a member of my family because those members of my family were elders and way too trusting. So they decided to take advantage of them. The wiring was... all cobbled, the boat was beat up, carpeting was worn out... among many other things. The first time they took it out on the lake, they got it out to the middle of the lake, then the motor wouldn't start back up. They used the troll motor to get all the way back to the dock. Then it started to sink. No, I am not joking. It was at the dock, and had a couple feet of water inside the boat when they returned four hours later. Anyway, when we brought this boat back, we asked for a different boat. You guessed it, they said no, you're stuck with that one. They wouldn't give them their money back either, nor even say they were sorry for the situation. The salesmen were very unprofessional, not very nice, and didn't seam to know what they were doing. I actually couldn't believe I was talking to a salesman when I was there, they were so unprofessional and so rude, ESPECIALLY RICK. Rick just decided he heard enough of us and walked away as we were talking to him. It sucks to think there are businesses out there that take advantage of vulnerable older people. And to think, they have a huge sign over their door that says ""Customer Service Guaranteed"", obviously that is NOT the case!! Don't give these people your business or let any friends or family give them their business... it will be a big mistake.

05/19/2011

Overall
:-( American marina :-(

Worst place to go, there support is no good and they don't tell the truth. Wasted months of my time. They say customer satisfaction is guaranteed, to get around that they will say some customers are unrealistic. If I could choose no stars I would, they are not worth 1 star.

05/14/2010

Overall
I won't ever recommend American Marine to anyone!

We just spent 2 weeks of our lives that we can not get back dealing with the HORRIFIC so called "Customer Service/Sales Department" at American Marine. We were warned ahead of time that they were not honest, and we thought "let's give them a shot". Worst service we have ever received, we will spend our hard earned money somewhere else.

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American Marine & Motor Sports

830 E Green Bay StShawanoWI 54166

(715) 526-4300

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American Marine & Motor Sports

830 E Green Bay StShawanoWI 54166

(715) 526-4300

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