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Lisa Cleaners Inc.

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ctuney
Edited: 01/19/2017
Overall
Fantastic

I've been a frequent client
of Lisa Cleaners in Severn,
Maryland, since about 2006.<
After several attempts to
find someone who does a better job
all around, I have determined
that Lisa is by far the most
competent, competitive,
and caring dry
cleaner in the Columbia,
Severn, Hanover, Odenton
areas. They are also the most
reliable-they finish
their work on time,
every time! And their work is
perfect, or they do it
again. No questions, no arguments.

Lisa recently "went Green" when
they replaced their older dry
cleaning machine with a
new Organic Dry Cleaning
machine.

No one in the area cares more
about their customers
than Lisa's. Oh, and their
alterations are great too!

If you're not going to Lisa's you
are not getting the best service.

TS
Terri S.

01/31/2015

Overall

I was a customer of Lisa’s since about 2009 when I worked for a contracting company near Fort Meade. Last year I lost my job and didn’t have the money to pick up my order from Lisa’s. After being unemployed for 8 months I got a job offer and needed my clothes for an interview. I went to Lisa’s and asked if she still had my order and to see if I could pick up just one suit from my order for the interview. Lisa listened to my story and gave me my entire order for free. The total was over $40. She wished me luck with the interview and didn’t charge for my order. I got the job and now I am back for her great service.

VB
Vernon B.

01/29/2015

Overall

I've used many dry cleaners all over the US and abroad. I now live near Ft. Meade and have tried several cleaners in the area. Lisa Cleaners is by far the best-always clean and neat. Some stains are impossible to remove, but Lisa's tries their best. Never had any problems with buttons or fasteners. Cleaning and pressing are always perfect. I wear suits and dress shirts for work and am very particular about my appearance. I have never been disappointed in Lisa's attention to detail. Lisa has, on many occasions, replaced broken or cracked buttons without me asking her to do so.I've read the other posts to this site and can say that dry cleaning does NOT damage cotton. Water washing damages cotton. I've always been satisfied with Lisa's customer service and support. I highly recommend this dry cleaners.

huntermj

06/05/2009

Overall
Outstanding Customer Care

Lisa's Cleaners is by far the most professional and customer oriented dry cleaner in the business. Their attention to detail far surpasses everyone else out there. Their store hours fit my busy schedule and they are willing to stay open late if I'm stuck in traffic on 295. Their new organic dry cleaning machine is just the right fit for my expensive dresses and sweaters. Thank you Lisa's.

alex3123456

05/31/2008

Overall
Horrendous

They shrunk my dry cleaned shirts and pants. Good quality shirts and pants! And when we tried to get a reimbursement and financial compensation for their mistakes the manager/owner Lisa was so rude and non-negotiable. We are filing a complaint to the BBB and hopefully can seek some sort of reimbursement. Please DO NOT bring your clothes here. They will ruin them.

claimed iconBusiness Response06/05/2009

We apologize that you were not satisfied with our service. We recommend that you further research the dry cleaning process to understand that "shrinkage" is NOT probable in this business; especially with the Organic DF2000 Hydrocarbon dry cleaning process. We still remember your vile, abusive, insulting and racially driven rants and threats. We could have reached a negotiated settlement that day had you not stormed out of this shop in a flurry of racially and ethnically abusive comments. As the Irish say; "Every customer makes us happy; some when they come, and some when they go." We sincerely hope that you have found a dry cleaner that satisfies your needs.

This listing has been claimed by a business representative.

Details

Phone: (410) 519-7800

Address: 2630 Annapolis Rd, Severn, MD 21144

Website: http://www.lisacleaners.com

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