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Alamo Country Inn

Business Details

16

years

in Business

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Updated: 12/27/2012
Overall
Better Than OK

I travel a lot of miles each year and stay at a lot of hotels. The branded hotels in the area were full so I gave this one a try. I was very pleasantly surprised, the rooms were clean and Anna the front desk person was very helpful. The next time I am in the Seguin area I am going to by pass the big guys and stay here. The price was fair considering no one else had rooms.

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Updated: 12/27/2012
Overall
BED BUG WARNING!!!

To whom it may concern,
I'm doing this some what on my own and some what at the request of my parents.
I'm not exactly sure how to get this information to the public but I feel its something people should be made aware of ASAP.
While working on the road my parents recently stayed at The Alamo Country Inn and Suites in Seguin,Tx. They believe they were in room 104 but are not 100% sure. At 5am both awoke to the shocking sight of bed bugs and both had multiple bites. After an extensive search of the bed they found 8 adult bugs and blood spots on the sheets. After quickly vacating and a google search revealing what they had found, my father personally advised the clerk of the issue, their reply was OH, YEAH WE HAVE BEEN HAVING PROBLEMS WITH'EM IN THAT ROOM. THATS WHY WE ONLY RENT IT SOME TIMES. What! They knew and it had not been rapidly addressed but carelessly overlooked? For how long? How many more guest will this happen to? How many homes or other dwellings will be infested due to their recklessness and who would do such a horrid thing to another human being? Due to work, between my family members combined we have spent several decades in a variety of motels nation wide, never have anyone of us experienced something even comparable to this. An accidental infestation and rental is understandable, the fact that they admitted having knoledge of the situation prior to renting is unbelievable. Thankfully none of us have ever encountered bed bugs before this. How could they knowingly subject an unsuspecting elderly couple to blood sucking pest on purpose while they slept?! Imagine if there had of been a baby or small child in the bed being tortured mentally and physically by these filthy creatures, It is a total OUTRAGE! And the staff didnt show concern it the least and clearly had no intention of correcting it! This is not acceptable and they have been reported to the board of health. Everyone has a right to know about their recent careless actions and questionable standards.

Sincerely, A Concerned Proud Native Texan And Her Parents.

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Alamo Country Inn

1826 W Interstate 10SeguinTX 78155

(830) 372-4440

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Alamo Country Inn

1826 W Interstate 10SeguinTX 78155

(830) 372-4440

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