claimed iconBusiness Response08/28/2013
Ok, I'll address this, point by point. Our grooming room is right up front, for all to see. We're not hid in some back room, any customer can watch us interacting with the dogs. We have, in fact, seating for the customer that would like for their dog. Many of the dogs, if not on a leash, push open the swinging door, and come right on in to see us, wagging & wiggling all the while. We are very good to all our dogs, and it shows in how they react to us. In fact, a few of our grooming dogs have had to be tranqulized at their former groomers, those dogs are now able to be groomed drug free, at our suggestion. Unfortunatly, some of the dogs coming in have fleas. We give free flea baths to grooming dogs & will give a flea bath to any boarding dog we feel needs it. A flea will jump off a dog to bite me, so we attack that problem on many levels. Boarding dogs are shown a lot of kindness, we understand it is stressfull for them to be away from their loved ones and their homes. That is why we encourage the owners to bring fimilar toys, snacks and beds for their pets. All of us at Wee-Bark are extreme animal lovers, it is a requirement to work there. We bring our own pets to work, groom them & board them there. We only show puppies to customers requesting to see one. Our 'focus' is always on the needs of our customers & their dogs. All moms are given soft clean bedding. There probably wouldn't be many puppies survive on cold concrete. In closing, please remember, their are many reasons for leaving a reveiw, not all of which, are honorable.