I called the day before I was to pick up a 55" HDTV from Walmart in Lakewood, and the gentleman who answered the phone was very polite and courteous. I asked if they had a van that would be able to pick me up along with a television that big. He said it would be no problem. When I called back on June 1st, 2011; I spoke to the same man (his name is Jim). He told me he would be out to pick me up in 15-20 minutes, and he was on time. He helped me with lifting something that heavy into a large station wagon. During the whole trip to drive me back to my apartment, he was friendly and I felt safe. You never know with some of these taxi companies if you're going to be safe or not. But, with Jim I felt totally safe. The friend he brought with him made the trip more enjoyable, because she made me laugh several times during the trip. Once we got back to my apartment in Tacoma, Jim helped me unload the television and gave me a great price for the entire taxi ride. I would recommend Farwest taxi greatly to anyone !!!
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Dont use this company- I called in the middle of the afternoon, they said 20 minutes. After 20 minutes I called again and they said you are in line for a cab- at some unspecified point in the future. Adding insult to injury, the dispatcher was annoyed that I wanted good service!
I am a frequent user of Uber in Seattle. All the trips have been timely, in clean cars and with friendly drivers. I did have one pick-up problem in Seattle at rush hour. It was mostly my fault, I was in a very poor location and the first driver could not find me.