I have been going to Dr. Robertson-Howell for 2 years. I have three dogs and he's calm and soothing with all three, but recently his quick action saved my Morkie GrisGris's life. She had a rare auto immune disorder with bruising on her tummy. He did a blood panel and she had a platelet count of 10 and was in danger of bleeding out. He referred me to internists, consulted with them, kept me in the loop, and recommended she be hospitalized. Within one day she was on her way to recovery t...view morehanks to Dr. Robertson-Howell's intervention. He's always frank and honest and answers all my questions so that I can make an informed decision regarding treatment options. He has never recommended any unnecessary tests, and is always considerate of costs. I highly recommend him. The nurses and receptionists are helpful and kind, too. My dogs have always received the best care possible at West Seattle Animal Hospital.view less
West Seattle Animal Hospital
- BBB Rating:
- General Info:
- West Seattle Animal Hospital is located in the Jefferson Square Office Building in Seattle, Washington. We are a full service hospital that has been caring for west Seattle's pets since 1990.
We provide compete care for small animals including dogs, cats, rabbits, ferrets, guinea pigs and pocket pets. Our services include:
- Preventive care & wellness
- General medicine
- And more Our caring veterinarians have more than 20 years of experience caring for Seattle's pets. Whether your pet needs emergency care or a routine check up, we are here for you. We are open seven days a week and strive to accommodate same day appointment requests. Please visit our website to learn more about us, or call today for an appointment!
After I moved to West Seattle from California, I started bringing my two cats here on a coupon. We have seen most of the vets here, but in particular Dr. Johnson and Dr. Quincy. They are gentle and thorough and always take time to answer questions, explain options and treatments, and I have found them helpful in giving price estimates for planning out my cats' health care. They have people that come in for some specialized things like ultrasounds and cardiology, and refer out for mor...view moree complex operations. I finally lost my two old kitties, and one of them I had put to sleep here. They were very compassionate, explained everything, and gave us plenty of time alone to say goodbye. They have also been very helpful assessing and treating my new shelter & rescue kitties who all had different problems when they came to me. Once or twice I have felt an individual missed something or I disagreed with a charge, but this has been more than compensated for by their long-term flexibility and caring. Unless your meds are time-urgent, do check first whether you can buy from Amazon, or even Costco or a drugstore, as most vets are pricer to buy meds from.view less
We have been long time clients of the West Seattle Animal Hospital and have been very pleased for the most part; however, we are currently considering leaving. Recently, we (like many others) have encountered temporary financial difficulty. Unable to afford all of the procedures that our pets need, procedures that we'd normally be able to afford with no problem, we have needed to work with the WSAH staff to take care of our pets' most pertinent issues first. We'd love to give our pets ...view moreeverything they need all at once, but we've needed to make a list of priorities because we just can't do it all right now. Although the staff is friendly, the facility is clean, and they obviously love animals,they just seem to have a hard time understanding that we can only afford the most necessary procedures at this time. We have to keep explaining it over and over to them and they seem a bit judgemental at times. If you can afford it, this is the place for you. If you run into financial isues, and you need a staff who will work with you on what you can afford, you may want to consider taking your pets elsewhere.view less
I recently moved to West Seattle and needed to get my cat in to see a vet before we boarded her for Christmas. My old vet was on Capital Hill and outrageously expensive. I wasn't sure what to expect, but I had gotten West Seattle Animal Hospital's name from a friend. I am so glad I did! I will be moving my dog's chart over from the Capital Hill vet asap :) Fees here were reasonable, plus my great experience, detailed below.\r
It was a Saturday - a vet appt on a Saturday?! Ama...view morezing! Parking was great - especially because it was raining and I got to park in the garage for free and not get my kitty wet. Then I went inside. It is quite possibly the cleanest vet hospital I have ever been in. I was immediately impressed. Additionally, there were two waiting areas - the dog people had placed themselves near the front door, and the cat people had congregated in the waiting area further away. This was nice because it eliminated the cat/dog scuffle that sometimes happens in more confined waiting rooms.\r
The staff was professional, congenial, and efficient. They got my kitty back in mere minutes and we even got a mini-tour on our way to the examination room. Still, so clean and new!! The exam itself went perfectly and the vet was nice and full of information - and great with my kitty. When I got ready to book the boarding stay for Christmas, I was also offered a tour of the boarding area, which I gladly accepted. Once again, clean, nice, efficient. I felt confident my cat would be well looked after. All in all, it was the easiest, most pleasurable vet experience I've ever had.\r
Highly recommended.view less
I highly recommend Dr. Quincy and Dr. Gomez. These two women are extremely knowledgeable, professional and caring. I had a fourteen year-old dog, Bear, that had been cared for by W. Seattle Animal hospital her whole life. She ended up with Cushing's Disease, a very difficult disease to diagnose and treat. Bear made a great recovery for several months, and her quality of life was greatly enhanced by frequent care at W.S. A.H. When I had to put Bear to sleep, I was greatly comforted ...view moreby the staff. \r
Now I have a new puppy, it's very healing to bring her into the facility and work with the doctors there under very different circumstances...squirming pup, shots, you know!\r
Can't thank them enough.view less
My dog was sick, I spoke with the vet who made an early morning appointment for him for the following day-that I appreciated. When I arrived, the clerk out front acted as thought he had never heard of my dog and kept asking if this was routine. I thought it might have been in his records as I was not sure of the test he was supposed to be getting. I told the front person what I thought I he needed. Probably because I was upset that my dog was ill, I may not have used the proper term...view moreinology-after all, I did not go to vet school. Somehow, it got back that I miscommunicated-don't they do proper chart notes? This is like having a sick child-suddenly you are very worried about your pet and maybe you don't know the proper lingo and you are wrong or miscommunicating? Uh, what is wrong with their customer service? Making the pet owner wrong? I am in the process of getting treatments for him so won't change this time. I am not sure I will return. \r
I am giving two stars because I was happy with my earlier visits and the pleasant vet they assigned me. She is also the one who did not put in the right chart notes. Soooooooooooooooo?view less
I have two dogs and they love going to visit Dr. Johnson. When we even say the word ""Dr. Johnson"" they bounce around like they are going to the park or something, only they get more excited to visit him than the park! We moved 4 years ago and have continued to drive 20+ miles (passing several vets along the way) I can't imagine my pups seeing another vet...they wont!
I have had my new puppy, Andre, for five months now and am so grateful for the West Seattle Animal Hospital. They were recommended by a co-worker, and I am so glad I went. They are very knowledgeable, caring, prompt and thorough. Andre isn't scared, and has no problem going back again and again. We've had exams, vaccinations, and neutering here and have been 110% impressed with the care and knowledge from the staff. I can call anytime with questions I may have and they promptly connect...view more me with a nurse to discuss. They have reasonable rates for a single 'Mom', and even carry reasonably priced pet products (food, beauty, treats). They are also very prompt - Of the six times I've been in the past five months I've never had to wait more than ten minutes. The office is also spacious and clean.\r
I did witness a 'disgruntled' customer who felt the receptionist was 'rude' once - but I have never felt that way and was surprised. They are always very friendly and helpful and take time to say Hi to Andre and discuss any questions I may have. See for yourself - but I think you'll be impressed with their services!view less
I have an indoor only ""rescue cat"" with a lot of problems. He has recently had some illness he can't kick with our usual care routine so I called, on a recommendation and with their web high score in mind, and they got me in 45 minutes later.
The care, concern, and smart approach they took with my cat were matched only by the pleasure they took in meeting him, cuddling with him and making him feel safe.
I don't go to a vet often, preferring acupuncture and a holistic approach to...view more health, but I feel better now that I have a western med alternative that seems to really listen and respond effectively. Thanks!!view less
I did not feel like my cat and I received the same treatment as the dogs did at this vet. We had an appointment and were left waiting in the waiting room for 45 plus minutes while being told all the rooms were full however dog after dog were taken back before us. I was required to take her in to see an actually vet however the vet didn't even look at my cat and instead just pushed expensive tests on me for her to have. Overall, I felt like I spent more time than any dog owner did wa...view moreiting for services and paid too much to have none of my real questions answered or even addressed. If you have a dog I'm sure this is a great vet to go to but if you have a cat, I'd find someplace else if you want good service.view less