Waypoint Marine Group

I recently purchased a used Cobalt boat from Waypoint Marine and I cannot be more happy with my buying experience and service that I received from their sales manager Garett N. He did a great job facilitating the offer paperwork and took the time to go over the different aspects of the boat with us. When it came time for the sea trials he was on time for the appointment and answered all of the questions that we had. I would recommend Waypoint to anybody who is looking for a used boat at a great price.

I bought a consignment Nautica rib from them online at a used boat website .The posted pictures and email descriptions from Garett Newman turned out to be exactly as represented.I also had them do the service needed on it,and prep it for shipment from Seattle to Milwaukee.The Uship driver told me they were professional and had it ready to roll on his arrival.When it arrived,I found their technician Brendan had it running great and ready to go.It's been a real nice tender for us this spring and summer.We have put many lake Michigan hours on her already.You know,it's always a risk buying long distance,and online.But they made this an easy and safe business deal. And that's the best one can say in my opinion.

Waypoint, and one employee in particular, demonstrated they completely understand customer service.

1. Upon first call in, the person answering the phone gave me the mobile phone number of Shawn. Shawn sells the inflatables, immediately answered the phone, made time the next day for us.

2. We arrived at the store and met Shawn. He opened/unwrapped 2 boats for us. He spent time answering our questions but not pushing anything.

3. We called Shawn to ask if he would take our trade...yes. Can he deliver and pick up the trade...yes. Can he do it Friday...yes. Can you write the deal now and provide a trade price...yes.

4. Delivery day, Shawn shows up in the rain with help. Picks up trade and delivers new AB Inflatable. There was a slight blemish on the new boat - Shawn offered many options and satisfied us. Shawn provided a couple of options for covers and registration numbers.

Great service, always a path to yes, a pleasant transaction. Thanks!

Would like to thank Waypoint for having a single point of contact throughout the time my boat was being serviced. Brendan was always available to answer my questions and provide thoughtful advice. I appreciated that the electronics installer (Mitch) was available when I picked my boat up, to go through some of the key areas of the new installation. I'll be asking for these two individuals the next time I bring my boat in. Thank you!

I have only talked to the staff by phone on questions about my Seasport they are very helpful

Our boat was at waypoint for the last year and we were treated very well on all aspects. The dry stack system is a plus. The team was always willing to be flexible.

Thank you.

I had my boat stored with Waypoint over the Summer. It was great. We had to grab our trailer a few times and they were so great about having it ready to go. They make it easy to come and go which allows us to use our boat more in the Summer. If you are looking for quality boat storage with great in and out convenience they are the answer.