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Scanwest Autosport

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Business Details

37

years

in Business

Scanwest is the U.S. distributor for Abbott Racing tuning products for Saabs.
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
Visit Facebook Page
Hours:

Regular Hours

Sat - SunClosed

General Info:
At Scanwest Autosport, we do more than just fix broken-down cars. We understand the strengths and weaknesses of Saabs and Subaru;and work to prevent problems before they occur and permanently solve the problems that do.It is our belief that there is more to being your mechanic than simply fixing your car. Even if your car is running perfectly, if you have a question about the right products to use to keep your car looking new, or are looking for a referral to a good tire dealer, give us a call and we will gladly point you in the right direction. If you are inclined to work on your car yourself, we stock a full inventory of new and used parts for most tune-up and repair situations. We offer competitive pricing and quality advice that can not be found anywhere else. And, if you happen to be around at the end of the day, you will find us getting into our Saabs to go home. On the weekends we are bound to be found racing through the woods in that time honored Saab tradition, the rally. For us, Saabs are more than a way to make a living; they are a way of life.
Services/Products:
  • Transmission & Drive Train Services
  • Oil Changes
  • Used Cars
Payment method:
amex, check, discover, master card, visa, debit
Neighborhoods:
Greenwood, Northwest Seattle
Categories:
Engine Rebuilding & Exchange, Auto Repair & Service, Auto Transmission, Auto Oil & Lube, Automobile Diagnostic Service, Auto Engine Rebuilding, Brake Repair
Other Information:

Certifications: Automotive Service Excellence, WORLDPAC

Warranties: TRUE

Parking: Lot

Rental Cars Available: TRUE

Services: Transmission & Drive Train Services, Oil Changes

Parts Available: TRUE

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Reviews

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Updated: 6/11/2015
Overall
The perfect combination of out...

The perfect combination of outstanding customer service and great price

Helpful?Flag
bigglasses

Posted: 7/15/2009

Provided by Citysearch - 
Overall
Don't Believe the Hype

Scanwest has a loyal following of Saab owners. I was initially one of them. But over several years and several thousands of dollars, I came to see their method. They know these cars, and they use that against their customers. They are all about the upsell. Sometimes you do want a mechanic who notices a problem that you weren't aware of. But Scanwest says things that are untrue. Example: Me: ""I need a headlight bulb."" Scanwest: ""Okay. You should replace that cracked glass cover, too."" Me: ""How much is that?"" Scanwest: ""$175. You'll go through a lot of bulbs if you don't replace it."" I didn't replace it. And three years later, not a single bulb more needed. Sometimes they do work that ""needed to be done"" without asking permission. That's illegal: Me: ""Why is my bill $300 higher than the quote?"" Scanwest: ""We replaced the tensioner when when we replaced your timing chain."" Me: ""Why did you do that? I didn't authorize that. Scanwest: It needs to be done when you change the chain."" Me: ""But I didn't authorize that. Nobody called me to ask. It's not on the estimate."" Scanwest: ""It's only three hundred dollars."" Yeah, right. And against state law. If they do work without asking, they should eat it. Not their customers. If you go there, sit in the waiting area. Listen to the phone calls. You will hear what I heard. Upsell, upsell, upsell. All day long. Not solving problems for customers, but finding ways to get more cash out of them.

Helpful?Flag
tangotraveller

Posted: 8/1/2006

Provided by Citysearch - 
Overall
Excellent independant SAAB shop

I get my SAAB worked on at this shop, and have found them to be accurate and on top of the needed maintenance and repair. If you have a SAAB in the Seattle area, definitely check these guys out. At one point my transmission failed, and the owner, Rob, was clearly torn between taking a vacation the next week that he had planned with his wife, or tearing into my transmission to see why it had failed. We decided to install a rebuilt unit so that he could have his vacation. They have loaner cars which are older SAABs for the reasonable price of $10, but be sure to schedule in advance if you want a loaner. Oil changes are done anytime, just drop by.

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Scanwest Autosport

9520 Greenwood Ave NSeattleWA 98103

(206) 317-4721

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Scanwest Autosport

9520 Greenwood Ave NSeattleWA 98103

(206) 317-4721

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